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Haley Richards

Administration & Customer Service Professional

Summary

Self-motivated professional offering strong communication and excellent customer service. Works effectively on teams, as well as independently, in fast-paced environments.

  • Strong work ethic 
  • Exceptional interpersonal and leadership skills, with the ability to build positive and productive office teams.
  • Outstanding communication skills   
  • Proficient in Cornerstone, Microsoft Office (Word, Excel, Access, Outlook, PowerPoint), and Internet research and applications.
  • Efficient at multi-tasking  

Work History

2016-032017-01

Client Service Representative

Linn Veterinary Hospital

Greeted Clients and checked in patients, Handled incoming Prescription Requests, filled prescriptions. Answered phones and scheduled appointments. Proficient in Cornerstone as well as IDEXX. Handled incoming emergencies with a level head. Assisted doctors in treatment area 

2015-10March 2016

Barista

Dutch Bros Coffee

Managed morning rush of customers with efficient service. Managed team members including scheduling, training and, conflict resolutions.

2012-092015-10

Flight Attendant

American Airlines

Trained in emergency evacuation procedures, certified by the Federal Aviation Administration, instructed passengers on all safety procedures. CPR and First Aid Certified  

Education

2012-062012-09

Airline Operations

Rio Salado College

Completed during the training period with American Airlines. Training includes customer service, safety and emergency as well as homeland security 

2006-092010-06

Diploma

South Albany High School