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Summary

food service worker whith 8+ years of experience in food preparation and service, and a certificate in food handling and safety faithfully adhere to the highest standards of hygiene, quality and customer service. seeking to leverage proven skills and acquired knowledge into an entry-level position to help achieve your company's goals

Work History

jun 2016Present

floor manager

alrajhi international group

responsible for the training, and disciplining of restaurant staff. Managing employees require training and communicating restaurant policies to the workers, scheduling shifts.
Customer service include taking complaints and greeting customers. present on the restaurant floor and in the kitchen to monitor the quality of the service also to ordering inventory and supplies.

Sep 2014Feb 2016

head waiter

alsallal projects company

Evaluated performance of all waiters and prepared reports for management.
Communicated with guests on regular basis and ensured that they are satisfied.
Serve all food and beverage as per hotel standards and within the required time.
Ensured compliance to hygiene level required in the restaurant.
responsible of training to junior staff members in coordination with manager.

Oct 2013Sep 2014

kitchen staff

roadster diner&deek duke

preformed a wide variety of prep work for lunch and dinner services while making sure the kitchen area is clean and safe preformed managerial roles when required

Jun 2013Oct 2013

cashier

shawarmanji

cash register operation, taking orders at the counter. responsibilities included: customer service, food and beverage, preparation

Apr 2010Sep 2010

head waiter

hotel sea star

Taking orders from customers and serve them at the pool

Preparated and processed and customer service in the concert hall inside the hotel


Education

20102011

TS2

institut de tourisme

informatique

20082009

high school diploma

Elhissa high school

socio-economics

Certifications

Jan 2014

basic food hygiene program

certificate of achievement , after successfully completing the Basic food hygiene program

Skills

team worker who is able to adapt in highly dynamic and changing situations.

excellent problem solving and communication skills

 Profound knowledge of various Microsoft Office programs  

Substantial experience in supervising work of all waiters and maintain quality of working in restaurant

Languages:arabic(native);french(averege);english(average)