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SENIOR IT SYSTEM ANALYSTE at AFIA International Company (SAVOLA Foods Group)

Work experience

Senior It System

AFIA International Company

SENIOR IT SYSTEM ANALYSTE at (SAVOLA Foods Group) [email protected] Résumé I am a business intelligence specialist, and i have a very high level on database, windows server administration and network administration. i have an engineering degrees(Bac + 5) on advanced information systeme. and six year experience on this speciality. Also i am a dynamic person, and i have a high concentration ability to do a very complex tasks for long hours. my last experience with my favorite team(IT Team at afia savola group) lead me to develop many quality as: perfections. responsibility. communication. punctuality. Good organisational skills. Good time management. Expérience


Senior It

AFIA International Company
Senior IT System analyste,-Poste actuel(3 ans 5 mois) Project manager and responsible of all IT applications: implementation and support ERP iScala Business Solutions, SAP Business Objects XI R3, PALM Solution for Sales Force Automation. Analyze and convert business processes and rules into system requirements and documentation by providing the maximum added value from the ERP iScala. ERP iScala support/administration and development on the different modules. Implementation of BI solution for both iScala and PALM databases. Designing and Development of Datawarehouses and ETLs(usingMicrosoft SSIS) for Decision Reports. Development of reports and dashboards using SAP Business Objects XI. Follow up of projects and contacts with suppliers. Microsoft SQL Server 2008/2005/2000 Administration(4 databases). Development of Business Report using Crystal Report. Work closely with other business analysts. Training of the users on the different applications.

Software Developer

AFIA International Company
Software Developer., Seniaelectrique (2 ans 1 mois) Page1 Building website( and a specific business software. Supervising two business analysts for their tasks, projects and career developments. Understand in detail the operations and business processes of the assigned internal departments by collecting, documentingand analysing user business needs. Follow up on various user queries. Develop and document the business processes together with users. Act as a liaison officer between the business lines and the IT team and/or external suppliers to ensure that needs are well understood and that the solutions delivered meet expectations. Develop technological solutions, analyse their impacts and issue recommendations. Turn business requirements into functional and configuration needs. Participate in various management and work committees. Help development teams produce their deliverables. Participate in developing strategies and plans for implementing the solution(development, testing, implementation and deployment) and participate actively in deploying solutions in production. Provide support to users regarding the business/technological solution certification as part of the development of the strategy, plan and user acceptance test cases. Participate in preparing user manuals. Take responsibility for upgrading implemented solutions and providing support in the case of incidents or problems. Comply with all applicable IT standards andprocedures. Help ensure efficient use of all technological tools.

Help Desk Specialist

Promote IT
best practices related to the area under his or her responsibility. Informaticien, Hydropompes (1 an 1 mois) Perform routine server monitoring and performance benchmarking Patch and maintain Windows servers, including but not limited to Active Directory, file servers, Exchange, SharePoint, and SQL Maintain our ERP Systems and other business resources Help maintain and administrator our virtual server, including our VDI infrastructure Assist in the development of procedure guides and user guides Monitor and remove virus, spyware, and other non-authorized software Update network applications and appliances as required Maintain and administrator our wireless devices at all sites Maintain daily backup and data replication Troubleshoot and resolve all problems encountered with hardware and software. Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment. Increase efficiencies, technical ability and interpersonal skills Provide support to the Technology team Page2 Maintain and expand knowledge base in areas of expertise Develop and keep skills and knowledge current Complete special projects as requested including afterhours and weekend work Backup the helpdesk for daily coverage of our user support Langues Français (Capacité professionnelle complète) Anglais (Compétence professionnelle) Arabe (Bilingue ou langue natale) Compétences et expertise Epicor iScala ERP Oracle E-Business Suite Oracle Reports Oracle Forms SAP Business Object Business intelligence Business Objects

Sap Designer

AFIA International Company
SAP Designer Project Management SAP Desktop inteligence Dashboarding Designe and creat databases Microsoft SQL Server Transact-SQL Data warehous dev and report SQL server analysis services(SSAS) Business Intelligence Tools Integration Services(SSIS) SQL Server Reporting Services(SSRS)


AFIA International Company
SQL Server Management Studio(SSMS) Microsoft Office SharePoint Server(MOSS) Databases administration Troubleshooting Mirrornig Data base Suite Microsoft Office intellix Windows System Center Configuration Manager (SCCM) Triggers Indexing data bases sql server Databases performance Databases engine tuning advisor Page3 Sql server profiler Ensure SQL Server security with logins, roles, users and permissions Maintenance plan




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