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Summary

Work History

May 2013Present

IT/ERP Analyst Lead

Philips Lighting Saudi Arabia
  • 1 End to end implementation.
  • Design rebate, quality lab schedule and transactions security solutions.
  • Create reports, dashboards, KPIs,..etc using Oracle BI and Tableau.
  • Use requirements managements system (Polarion) to collect, update, communicate requirements.
  • Manage the organization and documentation of business requirements to ensure the IT team develops and implements solutions that meet company needs.
  • Schedule, coordinate and facilitate requirements elicitation sessions with the business to identify and drive complete and understandable requirements.
  • Document requirements and workflow diagrams with focus on process improvements.
Oct 2010Feb 2013

IT/ERP Senior Analyst

Egabi Solutions
  • 2 end to end implementations.
  • 5 systems health check across different domains.
  • coordinate the efforts of multiple business analysts on a project.
  • Assist with the creation of test plans and pre-UAT testing, documenting and tracking issues and ensuring timely issue resolution.
  • Oversee change request processes including facilitating meetings with business and IT team to assist in timely and quality project completion.
  • Act as project manager to develop and update project plans, schedules and estimates. Establish deadlines for completion of project deliverables and oversee problem resolution.
  • Design and document business processes data flow diagrams by functional area including opportunities for improvement.
  • Assist in the development of functional, conceptual and logical design specifications.
Sep 2008Sep 2010

ERP Operations Supervisor

Orascom Housing Communities
  • Create BA and PM plan.
  • Business requirements elicitation and analysis, write Use cases, GAP analysis.
  • Handle project issues, activities and deliverables.
  • Perform Quality Review for all product deliverables.
  • Align business and stakeholders requirements with Proposed solution and current IT capabilities.
  • Perform extensive Business Process Modeling using Swim-Lane diagrams, Sequence diagrams, Workflow diagrams, and Activity diagrams.
Jan 2008Aug 2008

ERP Business Analyst

NatGas
  • Elicit requirements and document business processes.
  • Manages change requests and enhancements to solutions.
  • Manages user training for delivered systems.
  • Provide onsite support to business users for SCM modules.
  • Participated in Joint Application development (JAD) sessions to identify the flows and processes involved.
Jun 2005Dec 2007

ERP Implementer

EL-Sewedy Cables Group 
  •  4 end to end implementations
  •  Requirements elicitation.
  •  Train and support end users.
  •  Prepare project documentations.
  •  Responsibility of integration among financials and supply chain modules.

Education

B.Sc. of commerce – Accounting section

Specialized training/courses

- Business Analysis for IT Projects

- Business Analyst competency Development Program.

- Oracle BIEE.

- PMP.

- Oracle R12 Project Costing .

- Oracle 11i Procurement Contracts.

- Oracle 11i Financial track.

Certifications

1Z0-225 Oracle E-Business Suite 12: Inventory and Purchasing Fundamentals

Oracle

1Z0-516 Oracle E-Business Suite 12: Oracle General Ledger Essentials

Oracle

Personal Info.

- Nationality: Egyptian

- Date of Birth: Jun 1980

- Marital Status: Married

- Military Status: Completed

- Driving License: Valid

Languages

- English: Fluent

- Arabic: Mother tongue