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Haitham Abd El Aal

Head Of Retail Recoveries -Piraeus Bank Egypt

Work experience

Aug 2011Present

Head Of Retail Recoveries - Piraeus Bank Egypt

Piraeus Bank Egypt
I am responsible for organizing all collection and recoveries processes starting from 90+ DPD, setting short/long term recoveries plans, setting legal process matching with CBE rules, preparing and auditing capacity plan for external collection agencies, enhancing the recoveries team skills by holding advanced training sessions according to market challenges .
Jul 2007Aug 2011

Collection & Recoveries Manager - Retail Credit Risk

Barclays Bank Egypt
am responsible for organizing the collection process, supervising bank external collection agencies & the internal bank collectors & management information systems reports & agency audit reports & deadbeats report Processes assume various responsibilities that ensure full coverage of collection portfolio to minimize follow-up gaps, ensure efficient and effective productivity of the shop, maintain reasonable and well distributed work balance amongst the team, monitor and coach under performing collectors.
Sep 2005Jun 2007

Retail CollectionTeam leader

Handling and supervise the collection Processes cross all retail products.
Jan 2004Sep 2006

Collection Manager

Debt Collection Agency
Managing the collection portfolios for a lot of banks in and outside Egypt.



Bachelor of Commerce (B.Com.)

Faculty of commerce - Ain Shams University


Risk Management
Portfolio Management
Team Building
Financial Risk


Ali Salem - Head Of Retail Collection & Recoveries - Piraeus Bank Egypt.

Hossam Omar Head of Corporate & Treasury Operations (VP)at Barclays Egypt


Treatment of Bad Debts

Egyptian Banking Institute

Team Of Quarter Crads Agency Team

Barclays Bank Egypt

Top Achiever

HKDC- United Arab Emaraties

Star Of The Month

Barclays Bank Egypt

Achiever of Quarter

Barclays Bank Egypt.

Certified International Arbitrator

The International Organization of Arbitration & General Syndicate Of Lawyers