Hailey Robb

Hailey Robb




I am able to write using AP Style and the inverted pyramid.  I feel confident in my knowledge of writing news releases, online news releases, news stories and also longer articles.

Social Networking

I know how to effectively use Facebook, Twitter and blogs.  I feel confident with my knowledge of Facebook and Twitter.  I also feel confident with blogging and how to write an eye-catching online news release.

Customer Service

I have worked at numerous places that involve customer service.  Because I currently work at the Gage Front Desk, I've learned to be helpful and understanding with every resident or staff member I need to deal with.


To obtain a position as a member of a public relations team that utilizes my work ethic, skills and achievements.  


I am looking to use my skills learned at Minnesota State University, Mankato to help me succeed in a career involving public relations and/or marketing. 

Work History

Work History
Aug 2010 - Present

Front Desk Receptionist

Minnesota State University, Mankato

I work at the front desk of Gage Residence Hall at Minnesota State University, Mankato.  My responsibilities include:

  • Answering the phone to speak with residents
  • Enforcing university policies with residents
  • Contacting residents if they have materials that are overdue, such as movies or cookware
  • Assisting residents in the loaner key process, in which residents get a new key for their room if theirs is lost or stolen
  • Answering questions about the MSU campus
  • Directing visitors to wherever needed in the building and also on campus
Jun 2011 - Present


Ann and David Haag

I take care of two children, ages 10 and 7, during the summer.  My responsibilities include:

  • Planning daily activities to occupy the children 
  • Enforcing the parent's rules for the children
  • Driving the children to and from where they need to go
  • Helping the children with school workbooks
Aug 2010 - May 2011

Community Advisor

Minnesota State University, Mankato

I was a Community Advisor at Minnesota State University, Mankato.  I was in charge of a floor of 46 girls.  My responsibilities inclulded:

  • Enforcing university policies on my floor
  • Attending weekly meetings with my supervisor
  • Working with my fellow staff members to coordinate events for our residents
  • Planning weekly events for the floor members
  • Building relationships with each of the 46 girls on my floor 
  • Being a resource for residents


Aug 2009 - Present

Mass Communications

Minnesota State University, Mankato