Download PDF
  • Saudi Arabia, SA Taif
  • 0500556400 : Mobile

Hail Alsufyani

Al Taif - Shuhar


three years experience in  private sector , starting with teaching computer courses for 10 months,
Join Swissotel Makkah as a front office reseptionist since 31 of December 2014 . from 1 of April 2016  i was promoted as a Front Office Supervisor  .

Work History

Apr 2016Present

Font office Supervisor

Swissotel Makkah
  • Assist the Front Office Manager in all aspects of the department and ensure service standards are followed
  • To consistently offer professional, friendly and engaging service
  • To lead and supervise the Front Office team in all aspects of the department and ensure service standards are followed
  • To maximize revenues by up selling and following budget guidelines
  • To handle Guest concerns and react quickly, logging and notifying proper areas
  • Be fully competent in all reception and cashier duties
  • To balance operational and Colleague needs
  • To assist guests regarding hotel facilities in an informative and helpful way
  • To follow department policies, procedures and service standards
  • To follow all safety policies 
Des 2014Apr 2016

Front Office Receptionist

Swissotel Makkah
Oct 2014Dec 2014

customer service for 3 months

Sep 2013Jul 2014

a computer science teacher for 10 months 



Mar 2008Jun 2012

Bachelor of Computer Science

Taif University 

Bachelor of Computer Science From the University of Taif


 Grade (good) Graduation in  Year 1433 / 2012




Jan 2013Mar 2013


Oracle University
Oracle database SQL expert  from oracle university
Jul 2013Oct 2012

Diploma in English  

Diploma in English 7 months from Eurolingoa Institute In India 


microsoft office programs 
  • Strong analytical and planning skills & Behavioral Development Skills.
  • experience in a leadership or supervisory role an asset
  • Ability to work well under pressure in a fast paced environment
  • Strong interpersonal and problem solving abilities
  • Ability to work cohesively with fellow colleagues as part of a team
  • Opera PMS.
  • ICDL in computer system.
  • experience in a leadership or supervisory role an asset
  • Highly responsible & reliable
  • Fluent communication in English.
i can speak ,read and write 


Great desire to work in private sector including companies and Establishments as this goes with my nature and ambitions 
Great desire to develop my self and this is within courses, practice and experience I will gain from working in private sector