Haifaa Alasiri



Reading, Traveling and Internet researches.

Work History

Work History
Mar 2007 - Oct 2010

IT Specialist and Trainer

Al Kjaleej for Training and Education


Jun 2011 - Aug 2011

Microsoft ITCAN Program


- 2 months full time program that covers technical and skills.- Technical courses were covering Microsoft SharePoint from beginner till advanced and carried by Global Knowledge training.- Soft skills were covering communication and professional skills and carried by Dale Carnegie Training.

Feb 2010 - Feb 2010

IT Essentials: PC Hardware and Software from Cisco


- Obtained the certificate from GCCOP.

-    The certificate covers main IT technologies and skills, Business Communication, Problems Troubleshooting and Computer skills.

Jun 2008 - Jun 2008

Cisco Certified Network Associate


- Obtained the CCNA from GCCOP

- The certificate covers networking basics based on Cisco devices.

Jun 2006 - Jun 2006

Qualifying students for the Private Sector Environment Program

Human Resources Development Fund

- 2 weeks program from Human Resources Development Fund.- The program was covering Customer Relationship, Soft and Communication Skills, professional behavior and Job seeking.

Jan 2003 - Oct 2005

Higher Diploma

King Khaled University



Technical Skills

- Professional user in Microsoft Windows and Office bundle. - Associate level in Computer Networks. - Associate level in web programming, HTML and FrontPage. - Associate level in Visual Basic .Net. - Associate level in Microsoft SharePoint .

Soft Skills

- Customer Relationships Management. - Presentation and Communication Skills. - Work individually or as a team member. - Fluent in Arabic and Intermediate in English.