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Haevyn Smith

Automotive Technician and Customer Service Rep

Work experience

Francis and Son's Car Wash

Jan 2015May 2015

Lube Technician

Performed in-depth vehicle inspections

Assessed current condition including: safety and drive-ability, pertinent repairs to be done, routine maintenance and preventative procedures

Review with the owner all notes and discuss various options and prices

Able to answer all questions or address all concerns with the highest level of professionalism

Ace Hardware

May 2014Aug 2014

Head of Paint Dept

Recruited to establish and oversee the paint department 

In a timely manner, evaluated guest needs and offered a solution best suited for their situation

Held consultations with guests to discuss home remodeling and provide detailed instructions

Tempe Pollack Cinemas

Aug 2013May 2014

Customer Service

Ensured guest satisfaction by providing the highest level of customer service

 Conducted facility inspections and wrote reports on quality control 

Devised a system for achieving and maintaining an efficient, productive workplace 


Problem Solving

Absorb and comprehend large amounts of information

Skilled at evaluating options and generating solutions

Quickly learn moderately complicated troubleshooting skills 


Ability to devise systems to better improve functionality and productivity

Record important information and file them accordingly

Habit of keeping an orderly, businesslike work space adequate for optimal productivity 

Customer Service

Paying close attention to detail 

Articulate, confident and respectful communication skills.

Having compassion and the ability to calm even the most distraught customers

Confirm a mutual understanding of the customers needs and how I may help


Westwood High School

Aug 2011May 2012

Scholastic Diploma 

General Education with a focus on music and 

Graduated as Most Achieved Student with honors in Math, English, Chemistry and Music.


Deseret Industries

Mar 2013Aug 2014

Certification in Work Ethics

A certification pertaining to ethics in the workplace, specifically how to conduct work tasks professionally and to understand the importance of respecting those you work with and those you serve.