Robert Luther

Work History

Work History
Aug 2003 - Present

State Certified Residential Real Estate Appraiser RD5063

AFL Appraisals, LLC

Independent Contractor

  • Inspect properties to evaluate construction, condition, special features, functional design, and take property measurements.
  • Photograph interiors and exteriors of properties to assist in estimating property value, substantiate findings, and complete appraisal reports.
  • Evaluate land and neighborhoods where properties are situated, considering locations and trends or impending changes that could influence future values.
  • Examine type and location of nearby services such as shopping centers, schools, parks, and other neighborhood features in order to evaluate their impact on property values.
  • Interview persons familiar with properties and immediate surroundings, such as contractors, home owners, and realtors, to obtain pertinent information.
  • Verify legal descriptions of properties by comparing them to county records.
  • Check building codes and zoning laws to determine effects on properties being appraised.
  • Draw land & improvement diagrams to be used in appraisal reports to support findings.
  • Calculate land values and analyze sales information about nearby properties to aid in the estimation of property values.
  • Estimate building replacement costs using professional cost estimators and guidelines.
  • Research public records for transactions such as sales, leases, and assessments.
  • Compute final estimation of property values, taking into account depreciation, replacement costs, value comparisons of similar properties, and income potential.
  • Examine income records and operating costs of income properties.
  • Prepare written reports that estimate property values, outline methods by which the estimations were made, and meet appraisal standards.
  • Testify in court as to the value of a piece of real estate property.
Dec 2003 - Present

Retail Sales Associate

Bass Pro Shops Outdoor World

  • Assist Customers with their needs as well as perform retail duties of the outlet.
  • Experience in both the Fishing and Marine Departments

· 

Aug 2002 - Aug 2003

State Registered Assistant Appraiser RI8873

Residential Valuation Services
Jun 1997 - Jul 2002

Director of Marketing/Estimator/Customer Service Manager

Auto Crafters (Formerly Collision Services)
  • Initiated and maintained working relationships with Central Florida insurance agents.
  • Served as community liaison to increase company awareness.
  • Created advertising campaigns and strategies. Organized promotional events.
  • Oversaw customer communications (greeting, scheduling, obtaining vehicle information).
  • Handled customer complaints while maintaining high customer satisfaction standards.
  • Estimated cost and hours to complete repairs. Provided clear explanations to customers
  • Worked closely with customers to accommodate timelines and schedules.
  • Provided progress reports to customers to keep them updated on service.
  • Notified customers when technicians discovered additional problems.
  • Provided thorough explanations to clients regarding information on the repair order.
  • Secured insurance company approval when additional work was required.
  • Coordinated billing with insurance companies.
Dec 1995 - May 1997

Manager Trainee

Enterprise Rent-A-Car

  • Managed daily operations of branch office and satellite branch.
  • Maintained customer accounts through marketing and networking.
  • Fostered new accounts with insurance companies and auto repair facilities.
  • Responsible for a fleet of 100+/- vehicles.
  • Monitored collection accounts.

Education

Education
Aug 1990 - Dec 1995

B.S. & B.A.

Florida State University

 B.A., Major: English; Minor, Business; 1995

 B.S., Major: Economics; Minor, English; 1995                                                       

Custom

CERTIFICATIONS AND COMMUNITY INVOLVEMENT

  • National Association of Real Estate Appraisers #77938
  • Small Business Person of the Year, Seminole Chamber of Commerce, 1998
  • Ambassador, Seminole County Chamber of Commerce, 1998

ADDITIONALSKILLS & ATTRIBUTES

  • Supervised 5 Trainee Appraisers to State Certification between 2005-2008
  • Adept at formulating and managing an organized work schedule and marketing endeavors.
  • Comfortable meeting and interacting with new people.
  • Easily interacts with all types of people in many different types of working environments.
  • Understands the details of operating a business both large and small.
  • Knowledgeable about general mechanical, automotive repair and residential carpentry.