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Technology Leader providing progressive leadership & expertise in all phases of the software development life-cycle in IT Project Management, Systems Analysis, and Architecture for User Facing and Large Scale Systems in the Internet Online industry.  Results accomplished through knowledge, building working relationships, & via the ability to remove obstacles for stakeholders. AREAS OF EXPERTISE

  • People first approach & emphasis in facilitating, mentoring, and leading
  • Managing and developing successful release strategies that recognize value early
  • Experience in a fast paced, high-pressure involving high volume systems & products
  • Leveraging relationship-building skills that connect contacts & clients to accelerate solutions
  • Consistent requirements negotiation & finalization for cross-functional, multi-location projects
  • SDLC, Agile (Scrum), Waterfall, Risk Assessment, Due Diligence, UML, and PCI DSS
  • Leading cross functional teams to develop & deliver effective solutions to technical challenges

Work experience

May 2009Jan 2010

Sr. Project Manager


Scrum Master and Project Manager for the Real-Time News Delivery system (RTN), Consolidation Project, and SmartBox feature completing ~15 sprints. Unified a global team of 40 plus Product, Operations, Quality Assurance, Engineering and Management personnel across 6 locations and 5 time zones by building trust, leveraging creativity, & setting common expectations and behaviors.Oversaw the project portfolio for the Real-Time News Delivery, Redesign, Break Fix, & Non-Break Fix projects across the development, quality assurance & editorial; while keeping under the ~$2,140,000 annual resource budget & ensuring delivery integrity within the process.  Crafted & administered the project plan for the consolidation & re-purposing of over 250 server machines across multiple product lines reducing operational costs without impacting users.Simultaneously reduced time to market and improved release quality for AOL product launches by right-sizing releases and reducing cycles by 30% while increasing insight into deliveries. Led development efforts in collaboration with Product, Marketing, as well as matrix management for large-scale development efforts leading to the successful on-time releases of Real-time News products on various websites including –,,,,,,, &

Dec 2000Mar 2009

Principal Systems Analyst


Subject Matter Expert / Solutions Architect leading AOL system cross-functional projects.  Transformed, analyzed, & refined functional specifications into actionable architectures.Continuously reduced time to market for product launches: compressed the FREE AOL project from 5 months to 1 month by negotiating right-sized business requirements & tasks; launched ~15 premium service & ~60 commercial AOL member facing products.Created the User Interfaces & led to completion integration and delivery of the Japanese AOLi Mobile Phone WAP Instant Messaging and Mail application for AOL & NTT DoCoMo.Designed solutions as the Technical Point of Contact for AOL Europe Sales enabling the ~$2 billion purchase and transfer of 8MM AOL accounts to the UK, FR, & DE buying partners. Architected and delivered on-time Identity and Customer Care applications for AOLUK Direct Debit Mandate Reaffirmation which recognized incremental revenues of ~$50,000 per month.Chaired the Host Infrastructure and SOA-based Web Services Architecture Review Board leading process change, architectural reviews, facilitation, and governance.

Jan 1999Jan 2000

Technical Project Manager

Managed, developed, and coordinated development, quality assurance, and release schedules for BuddyList™, AOLTalk™, Instant Messaging, Notify AOL, Extended ASCII upgrade project, New Client Version Numbering host server rebuilds, and other real-time communication projects within the Host Infrastructure group. Managed each project's SOW, technical requirements, project baselines (including risks, dependencies, scope / deliverables, schedule, and resource) and reporting for systems employing C/C++, Tandem NonStop SQL, Sybase, FDO91, SQL, PERL, TCL, Linux, HP-UX, and Stratus. Successfully liaised between Program Management, Product Management and Technical leads to control scope, schedule, and budget changes. Optimized policies and procedures while ensuring traceable compliance. Planned, executed and controlled each release’s project plans, dependencies and risks, integrating 20 software engineering professionals across multiple sites and time zones. Successfully deployed external and internal product in multiple releases.
Jun 1996Jan 1999

Sr. Interactive Media Designer


Created AOL Client User Interfaces and programmed business rules for Registration, Welcome Screen, Customer Care, BuddyList™, Instant Messaging, Parental Controls, & internal tools. Delivered the AOL Japan Service launch as the Development team Japanese language expert.

Jun 1995Jun 1996

Preservation Librarian

Univ. of Maryland at College Park

Crafted detailed RFP requirements, evaluated bids, inspected vendor sites, and secured preservation services valued at ~$1.5MM for the Univ. of Maryland Univ. Libraries' Gordon W. Prange Collection – a Post-WWII Japan Japanese newspaper and magazine collection.

Mar 1992Jul 1994

Librarian Intern

Univ. of Hawaii at Manoa
Performed general reference desk services and provided online search training.
Oct 1990Jun 1991

High School English Teacher

Higashi Hirao Gakuen

Taught English in both a High School and Trade School setting.  Prepared lesson plans geared towards the various levels and needs. Class sizes ranged from 20 to 55.


Bachelors of Science

State University of New York College at Oneonta


Seinan Gakuin University

Masters of Arts

University of Hawaii at Manoa


University of Hawaii at Manoa



Japanese Language

Fukuoka Nihongo Center

PMP - anticipated 2010



Scrum Alliance Org