Provided primary admin support to CEO/President & CFO and secondary admin support to entire 20 person office. Served as primary customer liaison for 20 wholesale customers, both domestic and international, including problem resolution & communicating delivery restrictions and status.
·Earned 100% positive rating in annual company survey regarding admin support.
·Accountable for company's revenue cycle including all transactions from sales order entry to invoicing, including receivables collection. Managed annual external financial audit and semi-annual bank collateral audits of accounts receivable. Closely followed customer credit relationships minimizing A/R “cash lockup” and bad debt losses.
·Monitored incoming communication routing for 3 websites (corporate site, retail site and site for oral care professionals). Communicated with webmaster re: problems/updates on websites and email accounts.
·Scheduled Board of Director's meetings several times per year.
·Organized and executed large mailings (500+ pieces) on a regular basis.
·Successfully managed many key elements of company relocation in 2007.
·Performed routine office management tasks which included stocking break room and office supplies; administering email system; mailings and shipments via major couriers to national and international addresses; organizing company functions; making travel arrangements; preparing expense reports.