Debra Penn

Summary

A self-motivated innovator with a proven record of consistently achieving objectives within time and budget constraints. Detail-oriented, excels at multi-tasking in a fast-paced environment. An energetic and dependable contributor with excellent communication and organization skills. Computer proficiency in MS Word, Excel & Outlook, EDI, AS400, Spreadsheets, Word Processing and Internet Research.

Work History

Work History
Jan 2008 - Oct 2008

Temporary Wholesale Showroom Assistant

The Golden Touch Group

· Liasion between design, merchandising, production and sales teams to ensure proper communications and reporting to facilitate accurate editing and preparation for sales meetings

· Assisted in the product flow and quality assurance of all merchandise samples; responsible for all incoming production samples, as well as the shipment of all outbound production samples to oversees fulfillment centers

· Coordinated processing of merchandise; labeled all incoming samples; prepared garments for showroom, (i.e. pricing, steaming, ironing, stuffing, pinning, propping, organizing and repackaging product)

· Provided feedback on latest fashion trends and discussed possible changes to the styling and merchandising of showroom

Feb 2003 - May 2007

Receptionist/Office Manager

Jurlique Holistic Skin Care

  • Welcomed and announced all visitors, clients and other guests; answered telephones; scheduled appointments; prepared direct mailings and correspondence; managed inventory; purchased supplies and executed light maintenance projects as required
  • Maintained daily direct and indirect customer relations operations including acting as a point of contact when clients call in, providing requested information and appropriately directing calls
  • Facilitated communication between sales team and treatment staff by initiating store meetings to provide feedback on product success, or failure and overall customer-experience satisfaction
  • Managed computerized tracking record of all new and existing client purchases and/or services to develop new marketing and production strategies and promote brand loyalty
  •  Facilitated communication between sales team and treatment staff by initiating store meetings to provide feedback on product success, or failure and overall customer-experience satisfaction

Feb 2003 - May 2007

Receptionist/Office Manager

Jurlique Holistc Skin Care

  • Welcomed and announced all visitors, clients and other guests;
  • answered telephones; scheduled appointments; prepared direct mailings and correspondence; managed inventory; purchased supplies and executed light maintenance projects as required
  • Maintained daily direct and indirect customer relations operations including acting as a point of contact when clients call in, providing requested information and appropriately directing calls Facilitated communication between sales team and treatment staff by initiating store meetings to provide feedback on product success, or failure and overall customer-experience satisfaction
  • Managed computerized tracking record of all new and existing client purchases and/or services to develop new marketing and production strategies and promote brand loyalty
Feb 2003 - May 2007

Receptionist/Office Manager

Jurlique Holistc Skin Care

  • Welcomed and announced all visitors, clients and other guests;
  • answered telephones; scheduled appointments; prepared direct mailings and correspondence; managed inventory; purchased supplies and executed light maintenance projects as required
  • Maintained daily direct and indirect customer relations operations including acting as a point of contact when clients call in, providing requested information and appropriately directing calls Facilitated communication between sales team and treatment staff by initiating store meetings to provide feedback on product success, or failure and overall customer-experience satisfaction
  • Managed computerized tracking record of all new and existing client purchases and/or services to develop new marketing and production strategies and promote brand loyalty

Education

Education
Sep 1996 - May 1999

N/A

University of Rhode Island