Objective

Utilize, Develop and expand my extensive strategic human management, engineering, contract management skills and experience in project management role with an innovative and successful commercial and technical organizations.

Highly talented, skilled and successful manager, with considerable experience in strategic enrollment and alignment, and all aspects of control management, change management transition, project management teqniques, including manufacturer evaluation, contract negotiation, project planning, team leading, define technical and commercial project implementation aspects, define project life cycle, business plan and market analysis study. Hard working employee, committed time manager with a keen eye for quality targets and tight deadlines.

Work History

Work History
Aug 2010 - Present

Senior Manager Operations Support & Optimization

Du Telecom

·Strategically Manage, plan, deliver, and improve the Technology Operations services and ensure quality standardized methods, processes, and procedures are applied and used at all times and as per business needs, requirements, and priorities

·Contribute to building a customer focused service delivery and support culture at du and provide leadership through continuous improvement and integration of best practice and standards

·Monitor and drive the efficiency and effectiveness ofassociated Technology Operations services and teams and make recommendations for quality and continuous improvement

·Ensure the proper allocation and control of the Technology Operations operating (OPEX) and capital (CAPEX) budgets

·Maintain and improve services quality while meeting business objectives and setting realistic and agreed measures

·Deliver cost effective services and solutions and as it relates to the proper delivery and support of Technology Operations services and solutions

·Keeps the management and business up to date with regular progress reporting on related Technology Operations services, solutions, topics, activities, and issues

·As required, participate in Technology Operations related improvements, assessments, reviews, and decisions and coordinates with cross functional teams to align with Technology Operations business strategic plans and objectives

Apr 2009 - Aug 2010

Project Manager

Du Telecom

·Developed Project Management Office (PMO) for “du operation division”

·Conducted feasibility-study for undertaking new project and prepared reports for the same.

·Involved in pre-sales activities including preparation of quotations, techno-commercial negotiations with the prospective client and follow-up till closure of deal.

·Preparation of technical documents, resource and task scheduling, change management, manpower deployment and team meetings for reviewing progress of the project.

·Team management activities involving recruitment, hiring, training and deployment of team members on project tasks, technical guidance through the project life cycle

·Ensure compliance with Quality specifications during the development process.

·Effective onsite and offsite co-ordination for Product Release to the client.

·Implementing project management methodologies to achieve project targets within specified budget.

·Highly innovative and knowledgeable in telecommunications operations. Ability to bridge the gap between technology-minded people and business-minded people in order to optimize their synergy.

·Prepare tendering document for new projects including innovative technical specs, Legal, financial and commercial terms & Conditions.

·Bids negotiation with manufacturers

·Marketing forecast and business development study

·Tendering and bids evaluation skills

Education

Education
Jan 2009 - Feb 2010

Executive MBA

Higher Colleges of Technology
Oct 2005 - Jul 2007

Bachelor

Al Ghurair University
Sep 1999 - Jun 2003

Higher Diploma

Higher Colleges of Technology

Skills

Skills

Strategic Planning & Thinking

·        An out-of-the-box thinker with exceptional communication, analytical, logical and relationship management skills. ·        Excellent team building & troubleshooting skills with proven abilities in planning and managing resources. ·        Excellent solid experience in strategic management aspects. ·        Excellent experience in product development requirements and processes. ·        Developed policies, process and procedures for cross functions ·        Achieve Corporate Objectives by attaining positions which demands leadership to drive different work streams ·        Customer-focused leader, driving top- and bottom-line performance while launching and building business and service units. ·        Innate ability to motivate and empower cross-functional groups to accomplish objectives and solve problems. ·        Be strategic and creative thinker and rapidly seize new opportunities and implement business changes while driving desired results ·        Through effective communication skills, present ideas and information in a way that creates a climate in which others are informed and want to participate in driving organizational change and priorities. ·        Performing easy & smooth change requirement without impacting work environment and individual’s behavior. ·        Ability to classify different personalities and choose the right method of treatment. ·        Highly talented and representative personality who reflect firm strategy and approach to public in exhibitions

Certifications

Certifications

Courses

Institutes