Aug 2006 - Present


California State University, Chico
  • Minor in Creative Writing
Sep 2008 - Jun 2009

International Exchange Student

University of Stirling
  • Studied abroad in Scotland for a full academic year, where I took courses in creative writing, sociology, Scottish history and British literature

Work experience

Work experience

Customer Service Employee

  • Responsible for communicating and serving customer needs in the Customer Service and Cosmetics department
  • Acted as a part-time bookkeeper, which involved dealing with large amounts of money and keeping track of the transactions for each sales date
  • Took phone calls to send and receive information
Feb 2010 - Present

Student Assistant

CSU, Chico Finance and Marketing
  • Greeted students and faculty at front desk
  • Answered incoming telephone calls to assist department staff
  • Utilized Microsoft Word, Excel and Outlook to input data
  • Fulfilled tasks for the department including the compilation of SET’s, updated electronic organization of syllabi and worked cooperatively with faculty and staff
Aug 2009 - Present

Public Relations Intern

CSU, Chico Study Abroad
  • Wrote press releases for distribution to local news outlets
  • Crafted original articles for publication in international student alumni newsletters
  • Organized and hosted promotional events and activities 
  • Assisted the Study Abroad Coordinator with outlined promotional projects
  • Took part in marketing and recruitment activities to increase awareness and involvement in international programs
  • Served as a mentor and peer advisor to assist international students with cultural adjustment support
  • Updated multimedia and social networking sites, which increased participation at public events
  • Designed and implemented projects to promote effectiveness of study abroad programs, including original brochures and Web site redesign
  • Web site redesign included revising on-line content, devising a strategic strategy for updating layout and design, utilizing Survey Monkey to assess student attitudes of Web site benefits and features, and attending task force meetings
  • Participated in student panels and forums, effectively communicating the benefits and advantages of studying abroad to a wide range of college-aged students
  • Participated in a promotional video titled "Why Students Should Study Abroad" by being filmed answering questions about Chico State study abroad, and my experiences with them
Aug 2009 - Dec 2009

Production Director

Public Relations Strategy

Public Relations Strategy is designed to give PR students hands-on experience in public relations. Students work with clients to develop strategic communications plans under strict deadlines. Conducting primary research and working effectively in teams were essential elements of this course. Duties Included:

  • Designing a logo and corporate identity (letterhead, business cards, etc), including color scheme, to go with the team’s name.
  • Educate your team regarding design protocols and file formats you need them to follow. 
  • Plan the overall appearance of the campaign book
  • Coordinate the printing and binding of the plan book
  • Direct and facilitate the development of any materials such as: media kits, brochures, fliers or newsletters, using copy written by other group members
  • Supervise or shoot any photography needed for the campaign
  • Provide on disk or CD all necessary files the client would need to implement your team’s plan.
  • Make sure the disks/CDs are labelled correctly.
Jun 2008 - Aug 2009

Server and Hostess

Mom's Kitchen Restaurant
  •  Improved customer service skills in fast-paced environment by serving food and interacting with customers
  • Exemplified multi-tasking abilities under pressure, while still keeping a positive attitude
Jun 2008 - Sep 2008

Public Relations Intern

Sierra College Marketing and Publications
  • Conducted on and off campus interviews to be used in a marketing campaign
  • Composed press releases for local news media publication
  • Minor photography assignments
  • Assisted in the compilation of on-camera interviews used for Web site marketing
Aug 2007 - May 2008

Server and Hostess

Franky's Restaurant
  • Interacted with customers in a fast-paced environment by serving food and drinks
  • Hostessing and taking reservations by phone
  • Bussing tables
Aug 2006 - Dec 2006


Community Action Volunteers in Education
  • Volunteered as a "Special Pal" at Citrus Elementary School to aid students one-on-one in the classroom environment
  • Assisted alongside the teacher in delivering lesson plans for the day



MS Office Programs

Includes Microsoft Word, Excel, PowerPoint, Outlook

Adobe Dreamweaver

Adobe Indesign

Adobe Photoshop