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Technical & Management Experience in a Career Spanning 18+ Years. Applying management and technical methodologies to align technology with business goals.. Superior record of delivering, mission critical projects on time. IT Strategic Planning / Business Solutions / Team Leadership / Budgeting / Project Management /Capital Expenditure Planning / Contract Negotiations / Vendor Relations

Work History

Mar 2015Present

IT Manager

NAEEM Investment Holding

• Lead, innovate, plan, deliver, and improve the IT Services and ensure quality standardized methods, processes, and procedures are applied and used at all times and as per business needs, requirements, and priorities
• Work closely with different departments, vendors, and suppliers and ensure strategies, goals, deadlines, and projects are met on time, budget, and quality performance
• Network and security operational architecture, designs, configurations, solutions, policies and procedures and ensured the protection of services against network and security threats and vulnerabilities
• Ensure service availability and timely delivery to all related services and functions through service focused and SLAs based delivery model.
• Preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Jan 2007Feb 2015

IT Manager


Achievement :

  • Building data center infrastructure, Managing and support of all IT components including network connectivity, network security components and ensure the availability. Architecture and operational policies and processes. Vendor management, Manage the SLAs,
  • Achieving all EFSA (Egyptian Financial supervisory Authority) requirements and getting e-trade license (2007) at less than 3 month.
  • Getting license for Disaster Recovery site form EFSA .Replicating real time client’s cash accounts and portfolios between main data center and DR to ensure high availability 99% for e-trade platform.
  • Cutting costs amount 50% by using cloud hosting and using virtualization to separate the software from the characteristics of physical servers.
  • Working with EFSA team to put cloud hosting regulations for the on line trading providers (2014).
  • First e-trade solution provider at Egypt applying e-signature for two factor authentication as ITIDA (Information Technology Industry Development Agency) regulations (October 2010).
  • Working closely with (Sir-lanka) development team and business analyst to minimize e-trade application issues and getting customer satisfaction ,number of technical issues received by call center agents reduced to one or two call per week. Number of on line trading clients increased rapidly to be13000 clients at 2015.
  • Implementing a service level agreement for international banks and Gulf brokerage institutions for uptime guarantees 99 % and response time 10 min.
  • Applying backup policy for all infrastructure (Log files, DB accounting, end of day files ) so all client transaction can be tracked.
  • Implementing VOIP ,employees can make and receive calls on their work lines while they’re out of the office by using computer software and that enhance mobility and reduce the cost 55%.
Nov 2004Dec 2006

Data Center Manager


Achievement :

  • Re architecture data center for stock exchange real time data distribution serving 150 clients to high standard data center serving more than 8000 individual & institutional clients.
  • Connecting all brokerage institutions and its branches with stock exchange using VOIP solution.
  • Integrating Middle East stock exchange markets feeds (at Saudi Arabia Riyadh) and distribute it for north Africa and Middle east by implementing EutelSat VSAT earth station at Riyadh and inside NileSat premises , broadcast it as DVB via Nilsat (2006)


Jan 1998Nov 2004

Project Manager



  • Introducing first stock exchange real time data over satellite solution, with solid network avoiding traditional communications issues and minimizing time down to 99 % and increase revenue as operation cost is not effected by increasing number of clients .
  • Launching news channel for MENA (Middle East News Agency ) via Nile Sat .replacing French satellite (TV 5) and reducing cost from 4.5 M EGP to 1.5 M EGP (2004).


May 1993

B.Sc Electronic Engineering -Communcaton

El-Menoufia University

Grade: Good , Project Grade: Very Good


Management skills

IT Strategy
Data Center /Disaster Recovery
IT Service Management
Network Administration
IT Operations Requirements Analysis
Vendor Management
IT Infrastructure Management
Business Process Improvement
Business Analysis
Software Project Management
IT Security Best Practices

Technichal skills

FIX Protocol / Stock Exchange
Microsoft AD and infrastructure
Cisco ASA /Router /switches
Palo Alto NGFW
Red Hat Linux administration
Avaya Technologies


Cisco: CCNA / Microsoft : MCSE