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Work experience

Dec 2009Present

Sub Night Auditor

Doubletree Guest Suites
Jul 2009Present

Night Audit Manager on Duty

Hyatt Place

Check in and out hotel guest's, made reservations, served as overnight Gallery Host. maintained guest security., and any other functions as directed.

Apr 2010Aug 2010

Temp Night Audit

Hampton Inn South

Temporarily served as Night Auditor, balanced daily transactions, set up continental Breakfast, check in and out hotel guest. 

Mar 2003Jun 2009

Night Auditor Manager on Duty

Residence Inn by Marriott

I performed all night audit transactions. I provided audit support for all Musselman hotels. I balanced all hotel sales daily transactions, check in and out guest's  Made and cancelled reservations. Performed all functions to maintain guest security. Performed any other duties as specified by management

Dec 2001Mar 2003

Night Audit Manager on Duty

Courtyard by Marriott

I served as MOD, balanced daily transactions, balanced micros for breakfast restaurant,check in and out hotel guest, made reservations and maintained guest security.  performed any other duties as assigned.

Sep 2000Dec 2001

Night Audit Manager on Duty

Courtyard by Marriott

Performed all daily hotel sales transactions,check in and out guests,made reservations, balanced micros for resaurant, performed any other duties as assigned, maintained guest security.

Dec 1998Sep 2000

Front Office Manager

Comfort Suites East

I made front desk schedules,coordinated a/r payments and billed all a/r accounts, worked front desk as needed. Assisted guest with their needs and handled guest complaints. Did daily deposits. And performed any other duties as assigned by General Manager. check in and out guest and made and cancelled reservations, occasionally drove the shuttle van and handled group check ins.

Sep 1995Dec 1998

Guest Service Manager

Courtyard by Marriott

I made weekly front desk schedules,check in and out guests, and made reservations and cancelled them. I assisted with daily bank deposits, handelled billing and collecting a/r and performed any other tasks assigned by General Manager.

Jul 1994Sep 1995

Night Audit Manager on Duty

Comfort Suites

Performed daily hotel sales accounting, check in and out guest of hotel,made and cancelled reservations, maintained guest security,performed any other tasks as assigned

Apr 1989Jun 1994

Director of Public Safety

Sue Bennett College

I performed all security functions at the college until it went out of business, I commanded a department of 5 officers maintaining 24 hour 7 days a week security enforcement. We issued driving and parking citations, secured buildings and routinely patrolled the campus. We investigated incident and I acted as liason between the college and local area law enforcement. performed all duties as assigned by the college president.

Education

Aug 1984Jun 1985

Eastern Kentucky University
Aug 1980Jun 1984

Laurel County High School

Graduated with Diploma

Skills

Opera system/win pm
Fosse PMS
I have worked on the Marriott PMS system and know it extremely well
ms excel
ms word

References

Rick Elkins

Joe Elliott

Angela Sebastian

Certifications

Marriott five star service award

Marriott International
Jun 1991Present

Safety/Security Officer training Certificate

Eastern Ky. University
May 1995Present

Front Office Selling Skills Seminar

IMPAC Hotel Group
Jan 2000Present

Front Desk/Reservations Training Program

Signature
May 2009Present

Hilton OnQ PMS

Hilton Worldwide