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Work experience

Jun 2012Present

Consultancy Director / Editor of Publications

Amps Publishing Ltd.
  • � Create and manage resource repository
  • � Promotion
  •  Liaise with external collaborators
  • � Consultancy project management
Sep 2012Dec 2012

Part-Time Faculty - Information Literacy

Concordia University

taught for-credit labs in information literacy including preparing for weekly delivery, updating and maintaining Moodle pages, grading assignments, and meeting/corresponding with students

Sep 2010Aug 2012

Academic Liaison Librarian - Design, Horticulture, & Conservation

Writtle College Library
  • Liaised with academic staff, especially Course Managers to ensure alignment with desired learning outcomes and objectives
  • Oversaw work of five library assistants and delegated on a day-to day-basis
  • Developed and managed library collections to support the Schools of Design, and Sustainable Environments 
  • Designed, implemented and promoted instructional sessions for staff, undergraduate as well as graduate students
  • Created content for the library sections of the virtual learning environment (Moodle) and website
  •  Designed library marketing and outreach materials
  • Offered reference services including research consultations with students and faculty
  • Participated in library-wide initiatives by serving on library and campus committees
Apr 2011Jul 2011

Electronic Resources Analyst - Contract

Middlesex University Library
  • Collected and analyzed usage data for all of Middlesex University Library's electronic resources
Jun 2010Aug 2010

Part-time Reference Librarian

Ryerson University, Library & Archives
  • Sole librarian staffing the reference desk on weekends
  • Deliver reference services to students, faculty and public users in a wide range of disciplines, encompassing the humanities, social sciences, arts, natural sciences and business
  • Use information resources in a variety of formats, including print, online databases and the Internet, to fill requests in-person, via telephone and email
  • Ensure that all library services and operations function smoothly during weekend hours, including Circulation, Reserve, and Technical Support
  • Supervise student employees on duty
Aug 2010Aug 2010

LibQUAL+ Survey Consultant

Ryerson University, Library & Archives
  • Analyzed  LibQUAL+ 2010 survey responses 
  • Compared  LibQUAL+ 2010 open-ended responses with those from 2007
  • Produced report of LibQUAL+ 2010 survey findings and suggested recommendations for improved  library service 
Sep 2009Apr 2010

Reference Assistant

Ryerson University, Library & Archives
  • Provided assistance to students, faculty and public users in meeting their informational and research needs in a wide range of disciplines, including humanities, social sciences, arts, natural sciences and business
  • Respond to information requests in-person, and via telephone, email, and virtual "AskON" service using resources in a variety of formats including print, online databases and the Internet
Sep 2008Apr 2010

Library Assistant

Inforum Information Library, Faculty of Information, University of Toronto
  • Provide circulation and information services in-person, over the phone and online
  • Assist with collection development by keeping up with book reviews, searching local catalogue, union catalogues and publishers’ websites for new titles, generating recommendations and forwarding these reports to the Collections Librarian 
Sep 2009Mar 2010

Library Assistant

Royal Ontario Museum, Library and Archives
  • Provide in-person, telephone and email reference services to curators, staff, students, university faculty and the general public
  • Assist with collection development by searching publishers’ catalogues and selecting monographs that should be acquired
  • Assist in processing multi-language archival records
Feb 2010Feb 2010


Library of Congress, Humanities and Social Sciences Division
  • Create comprehensive research guide on world’s fairs and expositions between 1851 and 1939, including relevant material in a variety of media from various divisions of the Library of Congress
  • Identify items on the topic of world's fairs and expositions to be acquired by Library of Congress
Jul 2009Sep 2009


The College of Psychologists of Ontario
  • Designed survey instrument to ascertain College members’ information needs for online psychology journals
  • Investigated available databases and gathered relevant information from vendors 
  • Developed assessment criteria for comparing vendors and their products
  • Negotiated with vendors for a cost-effective means of providing College members with online access to a range of psychology journals
  • Authored a report to Executive Director of findings and recommendations, including an overview of vendors and offerings considered, and  technical requirements 
  • Liaised with Information Systems Administrator
Jun 2009Jun 2009


Jefferson Library, Thomas Jefferson Foundation
  • Created records for books owned by key 18th century historical figures in LibraryThing (social cataloguing web application)
  • Carried out bibliographic research on book editions using a variety of print and electronic bibliographic and scholarly resources
Feb 2008Aug 2008

Market Research Analyst

OnResearch Inc.
  • Communicated directly with clients (including Intel, Deloitte, and Coca-Cola) to understand their  business objectives
  • Designed survey instruments and coordinated the collection of data
  • Proven ability to analyze complex qualitative and quantitative data 
  • Created presentations to report findings and actionable recommendations
Sep 2006May 2007

Library Assistant

Art Library, University of Toronto
  • Provided reference services in-person and via telephone
  • Assisted in planning and creation of marketing materials for book sales


Sep 2008Apr 2010

Master of Information Studies

University of Toronto
Sep 2006May 2007

Master of Arts

University of Toronto
Sep 2000May 2004

Bachelor of Science (Honours)

University of Toronto


Dr. Catherine Yarrow

  “We were very pleased with the effective and competent work provided by Ms. Isaac-Menard…Her work was thorough and efficient with appropriately developed work products and a final report which succinctly and clearly addressed the questions and needs of the College. She was quick to grasp the College’s needs and dealt effectively and professionally with potential vendors during the project. She clearly has mastery of the technical material relating to the project.”

Rachel Hewings

"Rachel has performed exceptionally well, bringing new insights into service provision and fulfilling all requirements of the role with minimal supervision. Rachel works well with other members of library staff. She has built up good working relationships with academic staff and has a pleasing manner with students. She has been proactive in offering services and has excelled in user education sessions."

Irene Puchalski

  “In every aspect of her responsibilities Rachel was conscientious, thorough and professional...Rachel was invaluable in assisting with reference queries…Her excellent inter-personal and communication skills made her a natural for these public service responsibilities. Rachel Isaac-Menard will be an asset to any institution which hires her.”

Diane Granfield

"Rachel has superior communication skills, is confident and articulate and interacted with staff and students with openness, friendliness and solid professionalism. Ryerson University has a diverse student body and she was able to put even the most challenging library patron at ease."


Professional Memberships

Find me on


Librarians' Information Literacy Annual Conference (LILAC)

  • Glasgow, April 2012


  • Boston,  April 2010

OLA Superconference

  • Toronto, February 2010

Historians of Netherlandish Art

  • Baltimore/Washington, November 2006


academic librarianship; web 2.0, collection development, evaluation and management; information literacy; reference and research; scholarly communications; emerging technologies; visual literacy; art librarianship; library branding and marketing; information management; usability; information seeking; library 2.0

Language Skills

  • Fluent in reading, writing and spoken English 
  • Proficient in reading French. Intermediate spoken and written French
  • Fluent in reading, writing and spoken Hebrew         
  • Reading-knowledge of German
    • Completed Summer Course for German Language, Literature and Culture, Rheinische Friedrich-Wilhelms-Universität, Bonn Germany (08/2007)


  • Association of Jewish Libraries Scholarship                                                                      2010
  • ARLIS/NA Judith A. Hoffberg Student Award for Conference Participation                    2010
  • Open Fellowship, Faculty of Information, University of Toronto                            2008-2009                                                                                                           
  • Rheinische Friedrick-Wilhelms-Universität Research Scholarship                                2007 
  • Ontario Graduate Scholarship (OGS)                                                                                    2006                                                                                            
  • Dr. J. A. & C. P. Dickson Scholarship in the Sciences & Mathematics                           2004                                                                                  
  • Faculty of Arts and Science Dean's List Award (CGPA 3.50 +)                2003 - 2004 & 2001

Volunteer Experience

Art Gallery of Ontario, E.P. Taylor Research Library & Archives

Assistant Cataloguer

Apr 2010 - Aug 2010

  • Search for derived bibliographic records using remote bibliographic database,  AGENT
  • Retrospective conversion of catalogue cards into the OPAC using Sirsi Dynix library information system
  • Catalogue books according to current international AACR II and MARC 21 standard

Graduate Students’ Union

Master of Information Studies Student Council

Faculty of Information University of Toronto


Apr 2008 - Apr 2009

  • Represented Faculty of Information student interests at GSU meetings

Textile Museum of Canada

Information Desk Clerk

June 2005 - June 2007

  • Welcomed visitors, provided current information on ongoing exhibitions, answered telephone inquiries

Selected Publications

Isaac-Menard, Rachel with Graham James. Architecture in the mediated environment of contemporary culture; a new forum for research and communication. Isaac-Menard, Rachel. Association of Collegiate Schools of Architecture (ACSA). December 2012

Isaac-Menard, Rachel. Review of Web 2.0 and libraries: Impacts, technologies and trends, eds. Dave Parkes and Geoff Walton. eLucidate 8.4 (2011).

Isaac-Menard, Rachel, and Christina Harbour. "Digital issues in a small, specialised academic institution." eLucidate 8.4 (2011).

Isaac-Menard, Rachel, and Christina Harbour. (2012). "Using current technologies to build relationships with academic staff: a series of workshops." Librarians' Information Literacy Annual Conference (LILAC). 11-13 April, Glasgow, Scotland.