Rachel Isaac Menard

Rachel Isaac Menard

Work experience

Work experience
Jun 2012 - Present

Consultancy Director / Editor of Publications

Amps Publishing Ltd.
  • � Create and manage resource repository
  • � Promotion
  •  Liaise with external collaborators
  • � Consultancy project management
Sep 2013 - Present

Assistant Professor, Web Services/ Reference Librarian

Adelphi University
Sep 2012 - Dec 2012

Part-Time Faculty - Information Literacy

Concordia University

taught for-credit labs in information literacy including preparing for weekly delivery, updating and maintaining Moodle pages, grading assignments, and meeting/corresponding with students

Sep 2010 - Aug 2012

Academic Liaison Librarian - Design, Horticulture, & Conservation

Writtle College Library
  • Liaised with academic staff, especially Course Managers to ensure alignment with desired learning outcomes and objectives
  • Oversaw work of five library assistants and delegated on a day-to day-basis
  • Developed and managed library collections to support the Schools of Design, and Sustainable Environments 
  • Designed, implemented and promoted instructional sessions for staff, undergraduate as well as graduate students
  • Created content for the library sections of the virtual learning environment (Moodle) and website
  •  Designed library marketing and outreach materials
  • Offered reference services including research consultations with students and faculty
  • Participated in library-wide initiatives by serving on library and campus committees
Apr 2011 - Jul 2011

Electronic Resources Analyst - Contract

Middlesex University Library
  • Collected and analyzed usage data for all of Middlesex University Library's electronic resources
Jun 2010 - Aug 2010

Part-time Reference Librarian

Ryerson University, Library & Archives
  • Sole librarian staffing the reference desk on weekends
  • Deliver reference services to students, faculty and public users in a wide range of disciplines, encompassing the humanities, social sciences, arts, natural sciences and business
  • Use information resources in a variety of formats, including print, online databases and the Internet, to fill requests in-person, via telephone and email
  • Ensure that all library services and operations function smoothly during weekend hours, including Circulation, Reserve, and Technical Support
  • Supervise student employees on duty
Aug 2010 - Aug 2010

LibQUAL+ Survey Consultant

Ryerson University, Library & Archives
  • Analyzed  LibQUAL+ 2010 survey responses 
  • Compared  LibQUAL+ 2010 open-ended responses with those from 2007
  • Produced report of LibQUAL+ 2010 survey findings and suggested recommendations for improved  library service 
Sep 2009 - Apr 2010

Reference Assistant

Ryerson University, Library & Archives
  • Provided assistance to students, faculty and public users in meeting their informational and research needs in a wide range of disciplines, including humanities, social sciences, arts, natural sciences and business
  • Respond to information requests in-person, and via telephone, email, and virtual "AskON" service using resources in a variety of formats including print, online databases and the Internet
Sep 2008 - Apr 2010

Library Assistant

Inforum Information Library, Faculty of Information, University of Toronto
  • Provide circulation and information services in-person, over the phone and online
  • Assist with collection development by keeping up with book reviews, searching local catalogue, union catalogues and publishers’ websites for new titles, generating recommendations and forwarding these reports to the Collections Librarian 
Sep 2009 - Mar 2010

Library Assistant

Royal Ontario Museum, Library and Archives
  • Provide in-person, telephone and email reference services to curators, staff, students, university faculty and the general public
  • Assist with collection development by searching publishers’ catalogues and selecting monographs that should be acquired
  • Assist in processing multi-language archival records
Feb 2010 - Feb 2010


Library of Congress, Humanities and Social Sciences Division
  • Create comprehensive research guide on world’s fairs and expositions between 1851 and 1939, including relevant material in a variety of media from various divisions of the Library of Congress
  • Identify items on the topic of world's fairs and expositions to be acquired by Library of Congress
Jul 2009 - Sep 2009


The College of Psychologists of Ontario
  • Designed survey instrument to ascertain College members’ information needs for online psychology journals
  • Investigated available databases and gathered relevant information from vendors 
  • Developed assessment criteria for comparing vendors and their products
  • Negotiated with vendors for a cost-effective means of providing College members with online access to a range of psychology journals
  • Authored a report to Executive Director of findings and recommendations, including an overview of vendors and offerings considered, and  technical requirements 
  • Liaised with Information Systems Administrator
Jun 2009 - Jun 2009


Jefferson Library, Thomas Jefferson Foundation
  • Created records for books owned by key 18th century historical figures in LibraryThing (social cataloguing web application)
  • Carried out bibliographic research on book editions using a variety of print and electronic bibliographic and scholarly resources
Feb 2008 - Aug 2008

Market Research Analyst

OnResearch Inc.
  • Communicated directly with clients (including Intel, Deloitte, and Coca-Cola) to understand their  business objectives
  • Designed survey instruments and coordinated the collection of data
  • Proven ability to analyze complex qualitative and quantitative data 
  • Created presentations to report findings and actionable recommendations
Sep 2006 - May 2007

Library Assistant

Art Library, University of Toronto
  • Provided reference services in-person and via telephone
  • Assisted in planning and creation of marketing materials for book sales


Sep 2008 - Apr 2010

Master of Information Studies

University of Toronto
Sep 2006 - May 2007

Master of Arts

University of Toronto
Sep 2000 - May 2004

Bachelor of Science (Honours)

University of Toronto