Craig King

Summary

Is a responsible and well-motivated individual and has a focused interest in the computer industry. Competent and efficient problem solver has the ability to adapt to new situations. Works well with others as part of a team or on his own. Is an enthusiastic and motivated person and is able to learn new skills. 

Work History

Work History
Mar 2006 - Present

IT Technician

Cognita Schools

Maintaining Windows 2003 servers

Maintaining and Installation of Windows XP workstations

Using Active Directory and Group Policy to maintain network environment

Responding to user problems and queries

Answering helpdesk phone calls

Problem solving errors which occur with both software and hardware

Patching and maintaining a LAN environment

Setting up and maintaining a WAN environment via VPNs

Packaging software using Wininstall

Installing and operating ESX server and virtual server environments 

Maintaining SQL server and database

Administrating SIMS

Nov 2004 - Mar 2006

IT Administrator

Actuate Business Solutions

Maintaining Windows 2000 and 2003 servers

Maintaining and Installation of Windows XP workstations

Setting up and maintaining user logons

Responding to user problems and queries

Answering helpdesk phone calls

Problem solving errors which occur with both software and hardware

Administration of Dialler

Patching and maintaining a LAN environment

Maintaining and Installation of MS Office

Sep 2004 - Oct 2004

Administration Assistant

Kone PLC

Filing, and scanning various documents

Sorting the scanned pages into associated files

Various other office tasks

Apr 2004 - Jun 2004

ISD Engineer

London Business School

Installation and maintenance of software such as Windows 2000, Windows XP, MS office, adobe acrobat and using Symantec Ghost

Maintaining network connections to shared drives, internet and server resources

Using call logging systems Gemini and Touchpaper

Problem solving errors which occur with both software and hardware on a wide range of platforms

Jun 2000 - Sep 2000

IT Support Technician

MKI

Maintaining and installing network operations for a telecommunications project management organisation including LAN and wireless networks. The company built data centres, switch buildings and networks

Installing and removing software, Windows NT, office 2000, adobe acrobat and using Symantec Ghost

Installation of workstations and hardware components including desktops, monitors and printers

Maintenance of software and hardware

Problem solving errors which occur with both software and hardware

Education

Education
Aug 2003 - Mar 2004

MCP

QIS
Sep 1999 - Jul 2002

BSc Degree

Heriot-Watt
Sep 1997 - Jul 1999

A-level

Howard of Effingham

Maths, Computing and Physics

Sep 1995 - Jul 1997

GCSE

Howard of Effingham

9 GCSE's in Maths, Science, IT, English, Business Studies, Geography and French