Summary

ERP IT Management and Consulting -- Business Application Software -- PeopleSoft Solutions"My passion is leading world class teams - using technology to solve complex business problems and make business processes more efficient."Accomplished and well respected hands-on manager and consultant with an emphasis on building and directing ERP professional services organizations and internal corporate IT production capabilities, focused on technical excellence and customer service. Strong management, technical, and functional skills. Delivered solutions to leading US organizations and international companies including PeopleSoft, Sybase, eBay, Logitech, Fujitsu, Unilever, Kaiser Permanente, PMI, Kerr McGee, Cerner Systems, The State of Hawaii, and Skandinaviska Enskilda Banken.International client-facing market disciplines include manufacturing, distribution, retail, professional services, banking, telecommunications, insurance, healthcare, oil and gas, government, and education. Exceptional management communication skills embrace relational and lasting collaborative partnerships, enterprise-wide implementation, and operational experience providing business software solutions while driving customer service excellence and client loyalty programs.Software deployments and solutions include international financials, HR, global payroll, benefits, inventory control, supply chain, MRP, field operations, project and fund accounting, CRM, billing, insurance policy analysis, government budgeting, student administration, workflow, and custom applications.

Work History

Work History
Feb 2010 - Present

Senior Business Analyst - Global HR Shared Services

eBay - Campbell, CA

eBay Inc. connects hundreds of millions of people around the world every day providing the Internet platforms of choice for global commerce, payments, and communications.* Developing and implementing shared service centers for Global Human Resources in the Americas, Asia, and Europe

* The shared services implementation includes case management, document management, knowledge management, employee self-service, and telephony

Jul 2009 - Dec 2009

HRIS Consultant

Kaiser Permanente - Alameda, CA

Kaiser Permanente is the nation’s largest not-for-profit health plan, serving more than 8.6 million members.* Developed integrated business analyses, projections, and recommendations for incorporation into strategic IT decision-making* Designed and implemented business process improvements for using PeopleSoft 8.8 CRM Help Desk to manage worker absence cases

Jul 2005 - Apr 2009

Manager, HRIS Shared Services

Fujitsu America - Sunnyvale, CA

The Fujitsu America HRIS Shared Services hosts, maintains, and operates a shared PeopleSoft environment for 14 Fujitsu North American companies with an approximate total of 9,600 employees across the US, Canada, India, the UK, and Australia. * Key contributing leader with multiple HR business and operations partners, payroll services, benefits, financial departments, IT support groups, C-level executives, hardware vendors, and software vendors to streamline processes, improve information sharing, and meet corporate business objectives * Tripled the number of employees supported by Fujitsu America’s HRIS services, consolidating the North American HRMS systems and adding an additional $1MM in annual revenue* Developed Service Level Agreements and pricing models for Shared Services to standardize service offerings, improve operational efficiency, and bring revenue in line with costs * Developed and supporterd interfaces to internal and external systems- Payroll- Benefits - 401(k) - Performance Review - Travel Services - Immigration Services- Project Accounting- Financials- On-line Learning- Resource Management Systems- LDAP/ Active Directory

Aug 2003 - Jul 2005

Senior Manager

ARINSO International - Brussels, Belgium

ARINSO International offers innovative HR business solutions to the world's largest employers. ARINSO stands out through a focus on HR, expertise, experience, and global coverage.Reported directly to the Vice President US Operations, PeopleSoft Practice and participated in the establishment and development of a PeopleSoft Consulting practice in the United States for ARINSO * Senior Manager, US PeopleSoft Practice* Technical Consultant for ARINSO clients:

Aug 2002 - Aug 2003

Senior Consultant

CDG and Associates - Dallas, TX

CDG and Associates is a consulting firm specializing in HR systems implementations, upgrades, and customizations (Oracle, PeopleSoft, SAP, SAS, ADP, Lawson, and UltiPro).

Sep 2001 - Aug 2002

Senior Application Developer

PeopleSoft - Pleasanton, CA

PeopleSoft provided industry leading Human Resource management systems, Customer Relationship Management, Manufacturing, Financials, Enterprise Performance Management and Student Administration software solutions to large corporations, governments, and organizations.PeopleSoft was acquired by Oracle in 2004.

Oct 1999 - Mar 2001

Project Manager and Senior Technical Consultant

Annuncio Software, Inc. - Mountain View, CA

Annuncio Software provided an e-Marketing CRM Platform that enabled business users to easily define, automate, and analyze marketing campaigns across multiple marketing touch points and to personalize web sites and web stores. Annuncio’s value proposition was to increase both revenue and customer loyalty. Annuncio's software was acquired by PeopleSoft in late 2001 and integrated as the marketing automation component of their CRM suite.

Oct 1999 - Jan 2001

Project Manager and Senior Technical Consultant

The Hunter Group, Inc - Baltimore, MD

The Hunter Group was a consulting firm specializing in PeopleSoft HRMS and Financials implementations, upgrades, and customizations in commercial enterprises, educational institutuions, and the public sector.* PeopleSoft CRM Practice Lead * Project Manager * Senior Technical Consultant The Hunter Group was acquired by Renaissance in 1999, then purchased by Cedar, and eventually absorbed by Cedar Crestone.

Mar 1996 - Mar 1997

Technical Consultant

Flexi International Software, Inc. - Oakland, CA
Provider of financial, accounting, and information access software and services for enterprise-wide solutions including Banking, Insurance, and Financial Services.
1982 - 1996

Co-Founder and Principal Consultant

User Based Systems - San Francisco, CA

User Based Systems is a consulting firm specializing in the development of custom business software on multi-value Pick-based platforms (Microdata/McDonnell Douglas Reality, Ultimate, Adds Mentor, Prime Information, Revelation, UniData, uniVerwse, and Pick Systems).Clients have included organizations in a wide variety of industries:• Process and discrete manufacturing• Wholesale distribution• Retail and catalog sales• Field service and repair• Staffing and placement• Oil and gas• Casualty insurance• City, county, and state government• Defense contractor• School district• Hospital and nursing home

Education

Education

Florida State University

Diablo Valley College