Jason Mc Cain

Jason Mc Cain

Summary

A Windows server infrastructure expert, willing to learn and adapt to any challenges presented. Over 10 years of large-scale enterprise design, deployment and support experience in both web hosting and telecommunication industries with demonstrated success in streamlining and improving operations. Multiple Microsoft certifications and experience as a Microsoft TAP team member. Proven ability to lead and motivate high performance teams in 24/7, SLA bound operations environments.

Skills

Skills

IP Telephony / SIP

Tested and configured multiple SIP platforms. Currently using PBXNSIP.

General Storage Technologies

SAN, NAS, RAID etc.

General Networking Technologies

Proficient with IPSEC, VLANs, Topologies and Designs

MSSQL / MySQL

MSSQL 7, 2000, 2005 MySQL Community 5

Microsoft Windows

All Versions

Work History

Work History
Nov 2007 - Present

Operations Engineer

C3 Location Systems
  • Maintained Internal computer systems (Win2003, WinXP-Win7, Ubuntu, CentOS)
  • Designed and maintained our datacenter server infrastructure (CentOS, Win2003, Adtran)
  • Built and deployed IP Telephony (PBXNSIP)

C3 Location Systems is an emerging GPS location systems company. When I came in as the Operations Engineer, I designed and built a new server infrastructure in a remote data center for production operations, as well as a new internal office network. My responsibilities encompassed every aspect of IT, from desktop support and IP phones, to server configuration and wireless provider VPN's.

Jul 2000 - Oct 2007

Senior Systems Administrator

NTT/Verio
  • Designed, built and maintained Windows servers in a worldwide multi-forest Active Directory environment.
  • Provided support for unresolved internal network and desktop issues.
  • Created and maintained support documentation and procedures for ISO9001 compliance.
  • Developed security guidelines for new services hosting and infrastructure
  • Assisted other administrators on problem resolution and outlining their daily objectives.

I started at Verio as a junior level administrator - resolving customer originating trouble tickets for their web services and worked my way up to designing and configuring large scale hosting deployments in data centers around the world, as well as sharing in the design and testing for future service based hosting platforms. I was available 24/7 to support our Windows based hosting platform with a 99.999% up-time and both directed and documented work-flow for other administrators.

Jun 1998 - Jul 2000

Network/Systems Administrator

WinVista Corp
  • Maintained internal computer and network systems.
  • Provided help desk support for all local and remote users
  • Provided telephone technical support for the WinVista Pro and S to Infiinity desktop security products.

WinVista, though no longer in business now, developed desktop lockdown and auditing software for large scale corporate environments. I supported the developers and remote salespersons with any internal issues as well  as supporting the customers directly with phone inquiries and problems.

Education

Education
Apr 2006 - Apr 2006

Padgett/Thompson
Jun 1998 - Oct 1998

Productivity Point

Certifications

Certifications

MCTS

Microsoft

MCP # 1714836

Microsoft