Senior technology and business leader with experience in several industries:healthcare, telecom, financial services, and insurance. Adept at business process improvement, business intelligence, web analytics, agile development, workflow management and managing technology and business process transformation.
Apr 2006 - Present
Led IT at 1,100 person, $250M revenue firm that manages pension funds and operates 5 medical centers serving 85,000 people. • Drove Strategy. Molded technical strategy and architecture based on business goals. Key member of Executive Team and major contributor to firm’s overall business strategy. • Transformed Critical Business Processes, reducing operational inefficiencies, and improving quality of customer service. Implemented Interactive Voice Response (IVR) system to speed up pharmacy refill process. Streamlined claims processing activity. Implemented Cerner Physician Order Entry and Electronic Medical Records system. Improved data flow to external partners.
Nov 2000 - Apr 2006
Dir of IT Strategy and Portfolio Management
ALM is a $150M integrated media company serving legal, real estate and financial verticals. Provided strategic vision and leadership. Led Project Management, Development, Operations, Technical Support and QA. Advanced within organization managing both business and technical functions. � Drove Strategy. Created company-wide IT strategic and tactical plans that are aligned with business objectives. Presented strategy to customers, partners and executive management.
Jan 2002 - Jan 2004
General Manager, MA3000
P&L responsibility for MA3000 software / data division.
2000 - 2002
CIO / Director of IT
ALM (Law.com & RealLegal)
Responsible for IT Operations and Development.
1999 - 2000
Consulting Systems Engineer
1999 - 2000
Jan 1997 - Sep 1999
Sr. Network Engineer
Led network & systems operations at 4 sites.
Jan 1994 - Sep 1997
Sr. LAN/WAN Analyst
Managed multi-state 1000-node data network and servers. Managed 8 LAN Administrators: defining processes and providing direction. Managed technical support for 10 offices.