John Briscoe


Senior technology and business leader with experience in several industries:healthcare, telecom, financial services, and insurance. Adept at business process improvement, business intelligence, web analytics, agile development, workflow management and managing technology and business process transformation.

Work History

Work History
Apr 2006 - Present


Led IT at 1,100 person, $250M revenue firm that manages pension funds and operates 5 medical centers serving 85,000 people. • Drove Strategy. Molded technical strategy and architecture based on business goals. Key member of Executive Team and major contributor to firm’s overall business strategy. • Transformed Critical Business Processes, reducing operational inefficiencies, and improving quality of customer service. Implemented Interactive Voice Response (IVR) system to speed up pharmacy refill process. Streamlined claims processing activity. Implemented Cerner Physician Order Entry and Electronic Medical Records system. Improved data flow to external partners.
Nov 2000 - Apr 2006

Dir of IT Strategy and Portfolio Management

ALM is a $150M integrated media company serving legal, real estate and financial verticals. Provided strategic vision and leadership. Led Project Management, Development, Operations, Technical Support and QA. Advanced within organization managing both business and technical functions. � Drove Strategy. Created company-wide IT strategic and tactical plans that are aligned with business objectives. Presented strategy to customers, partners and executive management.
Jan 2002 - Jan 2004

General Manager, MA3000

P&L responsibility for MA3000 software / data division.
2000 - 2002

CIO / Director of IT

ALM ( & RealLegal)
Responsible for IT Operations and Development.
1999 - 2000

Consulting Systems Engineer

Providian Financial
1999 - 2000

Operations Manager
Jan 1997 - Sep 1999

Sr. Network Engineer

Transamerica Corporation
Led network & systems operations at 4 sites.
Jan 1994 - Sep 1997

Sr. LAN/WAN Analyst

Well Fargo
Managed multi-state 1000-node data network and servers. Managed 8 LAN Administrators: defining processes and providing direction. Managed technical support for 10 offices.
1990 - 1992


VoiceCom Systems, Inc.


1994 - 1997


University of San Francisco - Masagung Graduate School of Management
Sep 1985 - Jun 1989


UC Davis