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Highly motivated, results-orientated leader, with proven success managing multi million-dollar businesses in several different industries. Excellent in serving internal and external customers. Exceptional interpersonal skills, flexible, and very creative. Ability to control costs while increasing efficiencies. Skilled at challenging and motivating individuals and teams to achieve extraordinary results.


Work experience

Mar 2008Dec 2009

Project Manager

Western Millwork Inc.

Since 1980, Western Millwork has produced architectural woodwork of the highest quality for contractors and architects throughout the Southwest United States. We have a long list of high profile projects, Vdara (Las Vegas), Wild Horse Pass Casino, Banner Desert Hospital, Casino Arizona Resort, The Ritz (Tucson), Sheraton Hotel, and Mid Western University.Experienced project manager, with a track record of delivering measureable impact, consistently pushing self and teams to exceed goals, delivering results beyond what is required.Achieved 100% plan budget on all 37 projects.Ability to build and maintain trust with a wide variety of stakeholders.Managed multiple projects, attaining 100% customer satisfaction on 37 of 37 projects. Heightened the level of installers moral through program incentives.

Mar 2008Dec 2009

Install Manager

Western Millwork Inc.

Managed both Union and Non-Union Installers for 3 states. Executed asset and supplies procurement. Headed recruitment, developed testing, handled training, and administered discharging.Attained National contracts and rebate program for asset purchasing, adding 18% to the bottom line.Implemented a asset tracking, forecasting, and inventory system eliminated asset lost 100%.Established centralized installation supplies, reducing inventory by 41%.Introduced, facilitated, and quantified performance appraisals and evaluations for all installers.


Sr Community Manager

K Hovnanian Homes

Managed 5 Open and 6 Closed Communities. Proactively faced adversity and challenges head on while being committed to providing our customers with outstanding service and products; possessed a strong understanding of the homebuilding industry; attentive of how strategies, trends and policies worked in the marketplace; exceeded goals successfully and made good decisions based upon analysis, wisdom, experience and judgment.Directed 5 Open and 6 Closed Communities, 7M annual budget.

 Accountable for the planning, developing, sales, construction, and warranty for single family communities in the West area.

 Oversaw 100 Homes in production, over 500 homes under warranty.Attained 100% customer satisfaction in every community, highest in Arizona.Increased total mortgage capture rate 12% to 96%. Eliminated unnecessary days, decreased production time by 33% in every community, reducing capital.Analyzed all costs, schedules, monitored consistency and quality of construction. Pre-construction responsibilities, ensuring production starts without delays.Developed and motivated teams, mentoring over 40 associates in all capacities.Controlled sales pricing, based on product, volume, budgets, and monitored financial results.Managed the selections of all Trade Partners for each community.


Community Manager

K. Hovnanian Homes

Directed 2 Open and 5 Closed Communities. 3M Annual Budget.Accountable for the overall planning, coordination and management of single family communities in the West area, produced efficiencies, high associate moral and the highest profitable results; met or exceed area goal and expectations while maintaining the highest level of customer satisfaction. Oversaw 70 Homes under production, over 500 homes under warranty.Analyzed costs, stream-lined schedules, monitored consistency and quality of construction. Pre-construction responsibilities, ensuring production starts without delays.Assembled and developed teams, mentored 18 associates in all capacities.Controlled community sales pricing, based on product, volume, budgets, and monitored financial results.

Jan 1998Dec 2002

Warranty / Customer Service Manager

Great Western / K Hovnanian Homes

Created, implemented, and developed the Warranty Service department for the company, keeping the Homeowner in mind.

 Built all programs and procedures ensuring all service requests were handled efficiently, professionally, and promptly. Authored companies homeowner’s manual, implemented valley wide.Spearheaded the homeowner orientation process, ensuring communication consistency.Exceeded homeowner’s expectations by communication and response times.Initiated recruitment of non-construction associates to create and develop effective teams, with no bad habits, that most Customer Service representatives I found.Home Builder Association of Arizona Committee Chairperson.

Jan 1997Jan 1998

Project Superintendent

Frank Development

Responsible for continuous field supervision, coordination, and completion of the work in several communites.Organized and coordinated the work of trade associates on construction projects.Kept cost records on work performed and materials.Responsible for the control of costs in materials and wages.Exercised construction progress schedules in order to complete construction project within time limits.Inspects construction work to enforce conformity to specifications.Enforced work safety rules, both company policy and mandated by law.Handled all inspections by government officials to verify code compliance.Knowledge of all phases of building construction.Ability to read blueprints and specifications for building.Knowledge of building material costs and wages.

Jan 1992Jan 1997

Marketing and Special Event Manager

Pepsi Bottling Group

PepsiCo brands are available in nearly 200 countries and territories and generate sales at the retail level of about $92 billion.During my 15 year career, I held several different Management and Sales positions. I listed the most resent.; Reported to the Director of Marketing, responsible for maricopa County, I directed all of the outdoor marketing programs, to establish and maintain Pepsi Cola as a market leader in all marketing, sporting, concerts, fairs, and educational events. Profit & Loss responsibilities.Exceeded all sales goals by implementing and developing product mix.Increased exposure and corporate image.Managed 7 direct reports, and up to 50 part-time associates.Increased sales and market presence by commanding over 90% of the largest outdoor events.

Jan 1989Jan 1992

Fountain District Manager

Pepsi Bottling Group

Reported to the Area President, accountable for the sales and delivery of all fountain products and supplies to restaurants, resorts, convenient stores, and education facilities.Profit & Loss responsibilities.Exceeded all sales goals by developing product mix.Increased exposure and corporate image.Managed 15 route sales people.



Working on BA

University of Phoenix

I have just 1 remaining class to complete my degree.


Arizona State University


Decision Making
Process Improvement
Communication Skills


Kristen Switzer

“I had the great honor and privilege to work with Jim Quinn at K. Hovnanian Homes. While working at K. Hovnanian Homes Jim was a P&L Community Manager who managed many subdivisions from conception to finalization. Jim was truly dedicated to his work and to his employees. His employees along with me, he had such a great working relationship. I could always count on Jim to be a team player and he always worked hard. He has such a great outlook on life with an amazing attitude at all times. He is a blast to work with!!!” January 30, 2010

John Kautman

Bruce Bilton