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Vi Nguyen

Marketing Professional in Service-based Industries

Work experience

Nov 2013Present

Marketing & Communication Deputy Manager

Vietnam National University HCMC - International Education Institute
  • Being responsible for marketing & communication team’s performance in planning, and executing marketing plan
  • Overseeing development and implementation of campaigns in area of marketing, communication, and public relations for several educational programs
  • Giving supports and consultancy to BOD in terms of branding and business development
Apr 2014Jul 2014

Hospitality Lecturer

Vietnam National University HCMC - International Education Institute
  • Delivering Undergraduate Cooperation Program-Hospitality Management accredited by University of Houston, Texas, U.S., as well as Grading and Evaluating students' performance
  • Providing students hands on experiences and practical industrial knowledge
  • Performance: 98% students' satisfaction
Aug 2011Mar 2013

Hospitality Representative

Pinnacle People, Melbourne, Australia
  •  Providing professional and exceptional customer service to reputable hospitality organizations e.g. Crown Casino, Melbourne Convention & Exhibition Center
  • Creating customer-focused environment by interactive communication
  • Ability to adapt and adjust to environmental changes
Mar 2011Jun 2011

President Strategic Assistant

International Senior Care Services, Investment & Consultancy Joint Stock Company, HCMC
  •  Sales and Marketing planning & development
  • Managing internal & external integrated marketing communication
  • Assisting president in business operating & development
Jun 2010Oct 2010

Promotion Team Leader

Tel Pacific, Adelaide, South Australia
  • Training Promoters for new customers acquisition in new market(Adelaide)
  • Customer service coordinating, building & maintaining customer database
Jul 2009Dec 2009

Hospitality Management Trainee

Melbourne Convention & Exhibition Centre, Australia
  • Delivering outstanding customer service provided by international six-star convention & exhibition center's standards
  • Independent work & Interactive communication skills by being cooperative and supportive team player
Aug 2008Dec 2008

Student Recruitment Consultant-Sales & Marketing

RMIT International University Vietnam
  • Targeting potential customers through promotional events and activities
  • Being responsible for promotional campaigns, Open Day, Welcome Week,etc.
Dec 2006Jun 2008

Room Division and F&B Management Trainee

Park Hotel Waldhaus-Schiller Hotel-Park Hyatt Saigon

Acknowledgement & Letter of Recommendation attached

Education

20112013

M.COM

Swinburne University of Technology

Master of Commerce in Marketing

20112013

M.Sc

Northeastern University U.S

Master of Science in Leadership

20092010

B.B

University of South Australia

International Hotel Management

20062008

Diploma

College

International Hotel and Tourism Management

Skills