Lillian Dech

  • Blackwood US-NJ
Lillian Dech

Objective

I am seeking a position that I can find both challenging and rewarding and will provide me with the opportunity to expand my horizon.

Summary

I am an enthusiastic and dedicated professional whose goal is to combine acquired skills and education with new knowledge and experience for the best benefit of my employer and myself. I've continually improved efficiency and customer relations while minimizing office expenditures in order to meet financial goals and stay within the company budget. I've successfully restructured and developed the billing department, which enabled the company to acquire additional accounts and recoup funds that were thought to be lost due to employee negligence. I am able to coordinate the efforts of several departments thus allowing the company as a whole to prosper and work together cohesively.

Work History

Work History
Jul 2006 - Present

Administrative Director

Allied Orthotics & Prosthetics
  • Report directly to the President and Vice President of the company
  • Work closely with Ancillary Account Managers to resolve billing and contractual issues
  • Responsible for hiring and training of administrative staff
  • Provide disciplinary action when necessary while adhering to company policy and procedures
  • Manage front office staff and daily operations for all locations in New Jersey
  • Manage the billing department staff and all facets of day to day operations
  • Manage the technical staff and production of devices
  • Work closely with clinicians to ensure patients receive the appropriate level of care in a timely manner
  • Hold bi-weekly staff meetings
  • Prepare monthly, quarterly and yearly reports for the accountant
  • Manage AR to make sure cash collection goals are met
  • Ensure compliance with Medicare and ABC rules and regulations and update certifications
  • Maintain current insurance contracts and acquire new contracts as needed
  • Resolve customer complaints and document action taken
  • Develop and implement marketing strategies
  • Organize and attend marketing events for therapists, doctor’s offices and health fairs
  • Ensure that quality assurance policy is being followed and document results accordingly
  • Follow up on technical, phone system, and building issues to confirm they are addressed in a timely manner while utilizing the most cost effective solution
Jul 2004 - Jul 2006

Office Manager

Allied Orthotics & Prosthetics
  • Oversee day to day operations of the front office
  • Responsible for hiring and training of front office employees
  • Address attendance and behavioral issues as needed
  • Develop and implement office policies and procedures as needed
  • Coordinate business trips and seminars
  • Find, obtain and implement new insurance contracts
  • Serve as HIPPA compliance officer
  • Prepare payroll
Dec 2001 - Jul 2004

Patient Care Coordinator

Allied Orthotics & Prosthetics
  • Perform intakes, schedule appointments, and obtain insurance verifications and authorizations in a timely manner
  • Distribute new fee schedules and coding updates
  • Ensure that patient records are maintained and accurate
  • Cash collection
  • Prepare paperwork for billing
1998 - 1999

Switchboard Operator

Good Samaritan Hospital
  • Directed all incoming calls for a 20 line phone system.
  • Trained in the proper procedure for announcing codes and bomb threats
1994 - 1998

Nanny

Kathryn Worrilow
  • Provided care for premature twins and maintained household
  • Worked closely with nurses and physical and speech therapists in order to provide the children with the opportunity to over come disabilities

Education

Education

High School Diploma

LCA

Camden County College

Skills

Skills

Brightree

Billing software

Medflex System

Billing software

Microsoft Excel

Microsoft Word