Robert Mc Cormac
- Swedesboro US-NJ
- [email protected]
Successfully completed projects at AstraZeneca for:- installation of WiFi access using a Unified Wireless Architecture (UWA) - Project to replace the existing Audix voicemail infrastructure with Avaya's Modular Messaging infrastructure- Migration of the US network infrastructure to BT's Freia MPLS network- Vista remediation of 62 SAS and Non-SAS applications using the Citrix/Soft Grid platform
Syngenta Seeds – Golden Valley,MN
Merger integration specialist/project manager for IT related functions of the North American operations. Specific responsibilities during this engagement included the integration of four existing Service Desks with the new parent company’ outsourced service model. The engagement required the evaluation of current IS support functions, related staffing and support models in order to properly determine the transition scope of the integration activities. The overall Service Desk integration spanned the client and vendor’s offices in the US, UK, Switzerland, and India
Syngenta – Wilmington, DE
Responsible for the consolidation of all Help Desk services in North America to an offshore global outsourcing provider including all related infrastructure components. Redefined the operating framework for the Global Help Desk to ensure 24x7 worldwide coverage that provided consistent service delivery and a repeatable model for introducing new services.
Responsible for directing a staff of fifteen analysts and programmers that developed and implemented systems related to on-line transaction processing, Electronic Data Interchange (EDI), Messaging, Expert Systems for policy underwriting, and remote communications.
A certified (PMP and ITCPM) Project Manager with diverse industry experience. A strong background in Outsourced environments (both local and off-shore) capable of analyzing existing service structures and, translating those needs into the mechanisms required for supporting outsourced engagaments and measuring actual versus planned results.
Highly accomplished, results-driven Project Management Professional (PMP) with proven record of success in planning and directing technology projects and managing project portfolios. Expertise in system implementations, business analysis, customer relationship management, and IT integration in an M&A environment. International experience in team supervision, outsourcing, and cost management. Excellent problem-solving, requirements determination, and budgeting skills. ITCPM, Six Sigma, and Scrum Master certifications.