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Work experience

Sep 2009Present

Substitute Teacher

Mundelein High School
• Assume full responsibility for classroom management and executing lesson plans for a variety of subjects and ability levels
Aug 2009Present

Office Manager / Sales Professional

Franklin Park Building Material
• Responsible for order entry, customer service, administrative duties, improving systems, solving order problems, marketing, sales, billing, research and claims • Expanded and improved this small company’s marketing efforts through enhancing their web design, social networking, and customer contact
Jan 2009May 2009

Interim Kids Director

Great Lakes Church
• Effectively market volunteer opportunities; identified, recruited, led, and trained volunteers increased leadership from 20 to over 60 • Managed volunteer scheduling and data entry, maintaining the integrity of information, producing projected future growth and needs
Oct 2004Dec 2008

Middle School Director

The Chapel of Lake County
• Key note speaker and leader to an expanding group started from ten students to over 300 students, and reaching out to over 1000 students • Successfully motivated, coached and recruited permanent staff and adult volunteers increasing the leadership from four to 50 • Managed a $50,000 budget while being proactive in finding cost saving alternatives reducing the budget need and fundraising $25,000 with student effort • Responsible for planning and executing curriculum, regulations, policy, activities, large events, staff meetings, recruiting, and interviewing
Mar 1998Dec 2004

Customer Service / Sales / Desk Supervisor

Marriott International
• Supervised a customer service team including desk clerks, housekeepers, shuttle drivers, and kitchen staff • Marketed and sold hotel guestroom groups through client contact to increase total room revenues; protégé for new sales tactic at O’Hare airport • Task force team member - opened five new Marriott hotels; responsible for systems and costume service training of new hotel staff
Aug 2001Jun 2003

Intern (Volunteer)

Willow Creek Community Church
• Developed a growing knowledge of how to lead a large organization