FOUNDER AND PRESIDENT
Founded the company January 1991 to provide administrative services to multi-employer employee benefit trust funds.Navigated company from infancy to subsequent profitable sale of business.Developed entire book of business, recruited staff to service clients, developed relationships with outside vendors including third party systems analysts, network administrators, and insurance companies.
◘Redesigned computer software used to track eligibility for benefits, claims tracking, and claims adjudication.Consulted with system analyst to provide specifications for custom software for company use.Continued inter-phase for periodic changes and upgrades, including Y2K modifications to company software.
◘Established company policy and procedures to insure client satisfaction and quality service.Instituted all company procedures including accounting, claims adjudication, claims management, employer control, record retention, payroll, and employee policies.
◘Developed business plan for the company to provide immediate and continued
profitability.The company’s gross profits were 25% in the first year of operation, and continually grew to a gross profit of 65%.
◘Successfully negotiated the sale of the company to a nationally recognized holding company.