Monalisa Mishra

Summary

PROFESSIONAL SUMMARY

Senior Quality Assurance Professional / Lead with a passion to make Information Technology work for Business. More than 9 years of progressive experience in software quality assurance field, with skills which span across both automated and manual testing. Seeking a role, that builds a symbiotic relationship between personal and organizational growth. Some of my key attributes & experience summary mentioned below:

ØMore than 9 years of extensive and progressive experience in Software Quality Testing & Quality Assurance including leading & mentoring junior team members.

ØExperience includes testing ofWeb based/ E Commerce/ SaaS based Apps and Client Server Applications using manual methods and automated testing tools like Selenium, Quick Test Professional ( QTP ), JMeter, SOAPUI, Quality Center, Win runner among others.

ØExtensive experience in developing and maintaining advanced level automated functional and regression test scripts using HP Quick Test Professional

ØIn depth experience in Manual testing including hands on experience in analyzing the business, technical, and functional requirements to develop the Test plans, Test cases, Test Data and Comprehensive Test strategies

ØExtensive experience in System , GUI, Functional, Regression, System, Back – end, End – to – End, Browser Compatibility and User Acceptance Testing

ØExtensive experience in scripting languages such as PERL & building test automation frameworks.

ØExperienced in various bug-reporting and tracking tools such as Star Team, Test Director, Bugzilla, Rational Clear Quest among others

ØExperience in PL/SQL and relational databases such as Oracle, My SQL, SQL Server, etc

ØExperience in testing using Microsoft Financial Studio for integrated back end financial apps

ØExperience in executing tools forreporting and analysis within J2EE application environment using Cogility Insight & Jasper

ØExperience in SDLC & software methodologies such as Rational Unified Process (RUP), Agile, SCRUM, Waterfall etc.

ØExperience in testing Web 2.0 based applications including those built using FLEX/AJAX, Ruby on Rails, LAMP etc.

ØExperienced in different sectors such as Smart Grid, Internet (Search marketing), Banking, Health Insurance, Retail, Manufacturing, Capital Markets etc.

ØExposure to CMMI & Six Sigma best practices

Work History

Work History
Feb 2010 - Present

Sr QA Engineer/Lead QA

Nexant Inc

Nexantis a provider of intelligent grid software and clean energy solutions-pioneering, developing, and advancing electric power grid and alternative energy technologies and services. Nexant's software and systems focus on the sophisticated demands of electricity grid operation and energy markets in the 21st century.It offers an integrated line of software solutions that address all facets of energy markets, from centralized wholesale markets to independent energy retailers and aggregators. Some of the well known software products include TrakSmart, a breakthrough enterprise system for managing demand side management programs and portfolio’s.

Quality Tools:Selenium, Push-To-Test, Test Maker 5.5.1, JMeter, Jira, SQL Developer/Toad Environment:J2EE, Apache/JBoss, Oracle, SQL Server, MySQL, UNIX, Jasper 3.7

Major Responsibilities & Accomplishments

ØLeading a team of QA engineer’s which includes in-house QA test engineers, an outsourced QA test team, on the day-to-day execution of quality assurance efforts across TrakSmart & Tradeally product lines

ØWorking with project managers & business analyst’s to develop resource allocations and plan for the quality assurance parts of the development schedule and advising management proactively of any steps required to mitigate project/delivery risks during the execution phase

ØTake the lead in understanding requirements for new modules under TrakSmart and new client specific requirements to ensure comprehensive test coverage

ØPlanning and prioritizing test efforts and resolution of defects based on tradeoff between severity of defect and change impact to committed release and delivery dates.

ØChampioning and leading initiatives to automate testing using Selenium framework to reduce test cycles and overall time to market

ØDeveloping and maintaining a repository of performance /stress test cases using JMeter

ØLeading the team in building QA testing framework for integration with Salesforce.com for different modules within TrakSmart product line

ØLeading the team in building out a test framework, for integrating payment module within TrakSmart with SAP

ØAct as the focal point & lead in building out the knowledge base around Nexant products for both enterprise & SaaS based customers

ØBuild out a series of re usable test cases across different domain’s such as Advanced Metering Infrastructure, Demand response, Meter Data Management, Complex Billing, Settlement etc

ØLed the distributed QA team in testing TrakSmart end to end as it evolved into a Rich Internet Application (RIA). PushToTest framework was used in conjunction with Selenium to achieve end to end automation

Feb 2009 - Feb 2010

Sr QA/Release Engineer

Advisys

Advisys, Inc (founded in 1979 as Kettley Publishing) specializes in solutions for financial services and other advice-driven industries built on our platform technology. Products include some of the most recognizable brands in financial services including echoWealth, BRT- Back Room Technician among others. These products are used by individual representatives and leading insurance, broker/dealer and banking companies to meet their sales and compliance needs.

Quality Tools: On Time, MS Team Foundation Server, Selenium, Test Complete, Adobe Professional Environment: .NET, MS SQL Server, C#, ASP.NET, Java, FLEX, AJAX/Web 2.0, UNIX

Major Responsibilities & Accomplishments

ØResponsible for testing custom configurations of echoWeatlh web client for financial services organizations such as CUNA Mutual, Mass Mutual, Farmers, State Farm etc.

ØTook the lead in the overall testing of all echoWealth SaaS version migration to Amazon EC2 Infrastructure.

ØResponsible for testing of all e commerce related modules within the echoWealth SaaS version.

ØResponsible for testing desktop version of both echoWealth and BRT – Back Room Technician products.

ØResponsible for testing both admin and client side functionalities of the products including multiple pdf based client reports, user administration, etc.

ØResponsible for testing new and existing financial calculators around College Funding, Retirement Analysis and Survivor needs.

ØTesting software, web services and .NET/ Java based products to compare to specifications, documentation and training materials across multiple browsers.

ØIdentify, analyze, & document defects, questionable functions, errors, and inconsistencies in software program functions, outputs, GUI and content.

ØCreate and execute automated test scripts using tools such as Selenium etc.

ØResponsible for the creation, validation, and modification of Microsoft Installer (MSI) and Microsoft Patch (MSP) technologies.

ØResponsible for the final configuration of desktop software using existing processes for the creation of software builds and for content generation and validation.

ØResponsible for maintaining customer specific documentation for lists of new features, issues resolved, and other changes between deployed versions.

ØRespond to inquiries from users and technical support regarding functions and operations of software programs. Assists users in isolating possible problems in software after distribution.

ØReview and contribute to software program documentation and training materials.

Sep 2007 - Feb 2009

Sr QA Engineer

Yahoo!

Yahoo! is one of the world’s foremostInternet brand and has some ofthe world's most trafficked Internet destinations including www.yahoo.com among others , servicing over a half billion people. YSM: Yahoo! Search Marketing is a keyword-based "Pay per click" or "Sponsored search " Internet advertising service provided by Yahoo!. Panama is an online advertising platform created by Yahoo!. The platform provides advertisers with a digital dashboard where they can manage their marketing campaigns, aim ads geographically and test their effectiveness. It includes interactive tools that suggest to advertisers what to bid based on their budget and the number of users they want to attract. The next generation of evolution of Panama is to AMP (Advertising Management Platform) with multiple releases spanning even more features & functionalities.

Panama Products worked on mentioned in brief below:

ØSRC: (Submission Review Console) this is the tool used to review advertiser submitted ads and reviews. YSM’s editorial guidelines are applied to the submissions and approved or rejected accordingly.

ØRQCC: (Research & Quality Control console) this is used to examine as to decide whether the ads were identified correctly as bad ads.

ØWFM: (Work Flow Management) The Manual Review Workflow Management (WFM) system handles the distribution of manual review items to editors via a web based UI. WFM includes UI for manual assignment of review items with SLA status and reports. In addition, WFM enables configuration of automated distribution and assignment rules.

ØADT: ADT (Algorithmic Diagnostic Tool) is the system used to qualify (score) URL advertisements. It uses Machine Learning techniques to quantify the risk associated with URL content

Major Projects worked on under Panama/AMP Initiative mentioned in brief below:

ØMobile Sponsored Search - YSM adopted a Mobile Integration Process to enable Mobile Users to submit their ads from Mobile.

ØEmerging Markets - This project was primarily meant to capture the revenue potential of these markets by: (i) Initiating Panama in Latin America, (ii) launching YSM in South East Asia (SEA) and (iii) Initiating Panama in India

ØAPEX (AMP) - APEX vision is to enable Publishers to maximize the monetization of their inventory.Providing Publishers with the tools to package inventory for their direct advertisers, open inventory to additional demand channels, and capture audience data to enable sophisticated targeting methods are part of the APEX offering. The supply capabilities in the Apex network application enables inventory managers to package their web inventory for sale to direct and indirect advertisers. It also enables price/yield managers to create and apply monetization/pricing rules on sources of inventory.

Quality Tools:-QTP 9.2, JMeter 2.3, Soap UI 1.7.6, Test Manager, Manual Testing, Toad for Oracle Version8.5.1,SQL Developer, Secure CRT 3.4, Putty Environment: J2EE, Oracle, XML, UNIX, My SQL, PERL/Python, AJAX/ Web 2.0 Technologies, PhP etc

Major Responsibilities & Accomplishments

ØDeveloped & led a team of QA Engineer’s in implementing test strategy, test plans, traceability metrics and test cases as per business requirements and technical specifications.

ØWork closely with the QA Managers, Project Managers, end users, and development teams during the development test, and launch phases of the software development and release cycle.

ØDid extensive Manual Testing for different modules/applications across Panama & Apex platform

ØExtensive creation and execution of automated test scripts using Mercury QTP, JMeter, & SOAP UI.

ØExecuted automated smoke scripts across multiple modules using Yahoo! Automation framework i.e. AX247

ØReview functional and design specifications, wire frames to develop test strategies and manual/automated scripts, execute test plans and test cases by performing user testing, application testing, integration testing, system testing, usability testing, acceptance testing, and regression testing

ØCoordinated with Yahoo! Off shore team across major project life cycle in terms of getting work executed according to the set expectations

ØExtensive testing using PL/SQL scripts, which were executed from tools such as TOAD & SQL Developer for data validation

ØExtensive testing of multiple web services integration with core applications, in terms of checking for validity of WSDL, SOAP Calls, data interaction etc

ØWorked on detailed white box testing scenario’s which included among other’s working backwards from logs by identifying the correct exceptions & error codes

ØCompatibility testing for all functionality & code across major OS such as Windows Vista/XP, Mac & Linux.

ØReporting & tracking bugs / defects using Bugzilla

ØWorking on moving the entire automation framework and test cases off QTP to Selenium

Apr 2006 - Aug 2007

Lead QA Analyst

CashCall

CashCall Inc is a growing lending company based in Fountain Valley CA. Worked on multiple projects across different domains such as web, e-commerce, intranet and windows based applications in Microsoft .Net and Java technologies in a highly dynamic and agile environment. Some of the major projects are mentioned below:

ØArbitration Process

CashCall adopted an Arbitration Process to cut down the human error, cost, and time of litigation. This new process will automate several steps from tracking, documentation, to email notification.

ØLearning Management System (LMS)

The objective of the project is to empower Training Department to develop an online exams and surveys in CashCall’s intranet application.

Quality Tools: QTP 9.1, Star Team 2006, Manual Testing, Cogility Insight Environement: MS .NET, J2EE, Oracle, SQL Server, XML, AJAX/FLEX/ Web 2.0 Technologies

Major Responsibilities & Accomplishments

ØLed a team of QA Engineer’s in implementing Automated & Manual testing across different modules/applications, in the internet, intranet and extranet space for CashCall Inc.

ØInvolved in writing testing methodology, by following standards for test documentation, test requirements and test procedures.

ØInvolved in different types of testing such as functional, system, smoke, regression, and negative scenario testing among others.

ØInvolved in UAT process in multiple projects. Extensive interaction with development team and business users.

ØDeveloped automated scripts for testing the functionality and navigation of the application using Quick Test Pro.

ØDesigned Automation Scripts by using Non-reusable Actions Re-usable Actions and External Actions.

ØDeveloped and automated Test Scripts in Quick Test Pro by using VBScript.

ØParameterized the AutomationScripts in Quick Test Pro to test the multiple sets of data.

ØEnhanced the Quick Test Pro scripts by using different check Points.

ØGenerated various functional scripts using Quick Test Pro, modified them in expert mode, created Object repositories and designed check points to validate the scripts.

ØReporting and Tracking the defects by using Star Team.Developed personal weekly status reports showing progress and future testing efforts to the QA Manager

ØTested for client server applications built on top of Microsoft Financial Studio.

ØInvolved in creating different XML files to generate specific test data for specific test scenario.

ØInvolved in executing tools for reporting and analysis within J2EE application environment using Cogility Insight.

ØIdentifying critical test cases after each release and updating Regression suite.

ØParticipate in Change Management meetings and identify priority for change requests to be executed.

Mar 2005 - Mar 2006

QA Analyst

Blue Cross and Blue Shield Association

BCBSA is one of the biggest players in the health insurance industry in North America. S

Quality Tools: Win-Runner, QTP 8.0, Test Director 7.6, Manual Testing Environment: Oracle, Java, UNIX, LAMP Stack, PERL etc

Major Responsibilities & Accomplishments

ØDesigned and Developed Test Cases, Test Scenarios and Test Data according to Development  Specifications  using Test Director 7.6.

ØWrote Test Plans, which detailed the testing strategy, test requirements & necessary resources.

ØPerformed web/data/key word driven test using QTP for checking page content, broken links, web objects, frames and tables. Parameterize the scripts to run the scripts using varying form data.

ØWorked directly with the business people for identifying Test conditions as well as for writing Test scripts and also involved in executing the test scripts.

ØWorked very closely with developers to recreate defects found and also to verify fixes.

ØResponsible for creating System Problem report to verify that the bug has been repaired properly.

ØDocumented test execution results, prepared test reports, and gathered and evaluated test metrics for reporting. Involved in conducting detailed manual tests of different application modules as required.

ØConducted automated smoke tests scripts, regression testscripts during various phases of the application. Browser compatibility testing across multiple OS such as Windows XP/Vista, Mac, Linux etc.

ØProvided weekly management/ QA status reports and coordinated meetings between test team and development team to review defects.

Jun 2001 - Sep 2004

QA Engineer

Cyberscribe Ltd

Worked on multiple projects for different clients within the Quality Assurance group in Cyber Scribe Technologies. Projects spanned across different domains such as Manufacturing, Insurance, Banking, Capital Markets, Retail etc.

Quality Tools: Win Runner 6.0, Test Director 6.0, Rational Clear Quest, Jira

Environement: Java, J2EE, Servlets, Oracle, PL/SQL, Perforce, UNIX, LAMP

Major Responsibilities & Accomplishments

ØDid extensive Manual Testing across different modules of web based applications.

ØWritten and executed software System Test plans and Test cases. Test Scripts were developed after reviewing the business requirements document, and technical specifications document.

ØConducted Functional, Integration, System, Regression, Performance and Black Box Testing.

ØTest Management and Test Case generation was done using Test Director.

ØWorked with TSL functions and involved in synchronizing the Test Scripts using Win Runner.

ØWriting and testing complex SQL queries involving more than three tables joins and getting explained to verify the SQL performance.

ØDevelopment of test case scenarios for functional testing of web application developed in HTML and XML. Analyzed, documented and maintained Test Results and Test Logs.

Defect Management using Test Director and Configuration Management with Visual Source Safe

Education

Education
1999 - 2001

MS

Sambalpur University