Value Offer

A motivated Sales Management and Marketing Executive with an exceptional pedigree. Proven abilities and comprehensive experience in finance-focused operations. Develops a compelling vision, uncovers every possible lever (marketing, operations) to move the margin needle, and executes a winning, strategic and measurable implementation plan. Achievement oriented professional with a passion for lifetime learning with excellent analytical skills. Unique combination of a deep marketing/sales toolkit, large P&L ownership experience and a zeal for managing complex businesses led to rapid promotion with Fortune leaders (Citigroup and Allstate). Articulate, deliberate, polished, results-driven, responsible and skilled. A team builder, coach, trainer, leader and mentor.

• Sales •Sales Management •Strategic Business Development •Marketing and Marketing Management • Risk Management • Operations Management • P&L Responsibility • Consultative Sales • Develops & Implements Compliant Sales Procedures • Training • Product Management


ØLaunched Debt Protection Financial Product at Citigroup and drove sales to more than 20,000 annual units.

ØManaged sales and training process for $13MM Point-of-Sale mortgage Debt Protection Product and led Regional Sales and Marketing team.

ØMultiple market introductions of both domestic and international financial products at Consumer Finance giants.

ØDirected sales activity of more than 20 independent multi unit sales locations at Fortune 100 Corporation.

ØReceived Chairman’s Forum award for outstanding business results.

ØMaster of Business Administration Degree, University of Phoenix,May 2008-August 2009.

Work History

Work History

Director, Product Management, 1995 - 1997

Directed product management for more than 480 international and domestic branches. Implemented marketing programs and developed insurance strategic planning for branch operations. Communicated with branch management, field and home office executives to install insurance products and programs.

  • Total account management for International Insurance operations, which included Canada, Japan, The United Kingdom and Puerto Rico. Assisted in increasing insurance sales 13% through marketing programs and new product introductions. Total Insurance Net Written Premium $82,000,000.
  • Directed insurance product management and marketing programs for two domestic operations, Kentucky Finance Company and First Family Financial Services. Assisted in increasing insurance premium in these operations a combined total of 10% on $7,000,000 Net Written Premium. Total Insurance Net Written Premium $71,000,000.
  • Designed and implemented incentive programs to increase sales.
  • Introduced Single Premium Term Product to Kentucky Finance branches. Net Written Premium over $1,500,000.
  • Successfully launched 7 additional products in operations during directorship.
Dec 2009 - Present

Management Consultant and Business Development

Executives In Action

Management Consultant to local nonprofit agency. Created effective relationships by developing and maintaining business and community partners to enhance organizational growth.

  • Earned the Ambassador award from Executives In Action for successful completion of assignment.
  • Developed a Strategic Business Plan designed to help grow the agency by diversifying into new markets. 
Jun 1995 - Feb 2009

Vice President, Marketing


Vice President, Marketing (Retail Sector) Citi Assurance Services, 2001-2009

Directed sales and marketing activities for Retail Sales Finance Operations. Launched new Debt Cancellation Point of Sale product. Managed P&L, coordinated pricing and benefit ratios, developed product terms and conditions, fulfillment packages and performed portfolio analysis to maximize profitability. Worked closely with legal, compliance and actuary departments to ensure product met regulatory approval.

  • Led sales program to more than 26,000 new enrollments and more than $2,300,000 in billed fees in first year.
  • Increased sales to more than $13,200,000 in billed fees and $7,800,000 in collected fees.
  • Developed and implemented “Train-the-Trainer” training program for more than 1,200 employees.
  • Led the design for retail point of sale marketing materials.
  • Managed systems reporting for tracking sales and customer satisfaction.
  • Additional marketing plans to include post point of sales call leveraging and outbound telemarketing.
  • Managed Credit Insurance marketing for CitiFinancial Puerto Rico branches February 2008 through November 2008.
  • Chairman’s Forum award for outstanding business results in 2005.
  • Directed sales and training activities for 3 regional sales managers of $13,600,000 Mortgage Debt Protection Program.
1997 - 2001

Vice President of Marketing, International Operations


Vice President, Marketing, International Insurance Operations, 1997 - 2001

Responsible for International Insurance product management. Developed and implemented insurance marketing programs for branch operations. Worked closely in consultative role with executives in each country to launch new products, marketing programs and initiatives.

  • Coordinated programs which led to International Insurance Operations Net Written Premium of $165,000,000.Operating Income of $102,000,000.
  • Developed Associates Financial Life Insurance business plan for submission to Canadian office of Superintendent of Financial Institutions, which led to AFLIC gaining approval to write Credit Life Insurance in Canada. Premium forecast $29,000,000.
  • Led installation and launch of new insurance product menu in Canadian Associates branches and in the United Kingdom.
  • Directed the introduction of Involuntary Unemployment Insurance in Puerto Rico Operations. First year earnings of $800,000.
  • Launched Group Personal Accident Insurance products for Taiwan Credit Card Operations.
  • Successfully negotiated $1,900,000 experience retro with insurance vendor for Puerto Rico Operations.
1988 - 1995

Agency Manager

Allstate Corporation

Agency (District) Manager, Regional Office, 1988 - 1995

Recruited, hired and trained agency sales force. Directed prospecting activities for all lines of insurance, including commercial/business insurance, life, health and property and casualty. Managed promotions and all sales and marketing activity within the market.

  • Increased sales $1,100,000 through staff development and implementation of strategic marketing programs.
  • $11,000,000 P&L responsibility; managed 24-person staff at multiple locations with 22,000+ accounts.
  • Increased sales 120% by developing programs to target profitable markets.
  • Obtained 95%+ customer satisfaction rate by developing team environment and supporting staff with excellent product training and motivational incentives.
  • District had profitable results with 66% loss ratio on $11,000,000 earned annual premium.
  • Received management achievement awards 6 of 9 years with company.
  • Named “Key Manager” for ability to achieve outstanding business results.



Bachelor of Science

Jackson State University

Earned 3.2 GPA and graduated cum laude while working full time to fund college education.

May 2008 - Aug 2009

Master of Business Administration

University of Phoenix

High achievement orientation led to accomplishment of 3.9 GPA on 4.0 scale.



Microsoft Office Products


2004 - 2012

Licensed Insurance Professional

Texas Department of Insurance