Gurmeet Singh

Summary

Career Objective: To add value to Business by creatively & strategically integrating HR processes with Core Business processes and focus on improving the Key Business Results. A pioneering and determined professional with 15 + years of comprehensive & hands on Human Resource experience in Reputed Multinational /Indian companies, proven success of managing high-value HR projects involving conceptualization, setting up and strategic management involving key functions of Human Resource Process Design & Development. A proactive planner & virtuous thinker with a proven track record of achieving Business results through effective management of People processes- staffing, performance Management, Employee Relation, Management & Engagement, Talent acquisition thereby increasing revenues, streamlining workflow, evolving effective organizational procedures and creating a teamwork environment. An effective communicator with good presentation skills and abilities, lead cross-cultural teams and established beneficial relationships with key players. Seasoned experience in collaborating with Internal customers and Business Managers in driving Business HR agenda to further support Business goals. A MBA - HR & Finance with ICWAI by profession with a proven track record of adopting and adapting quickly to the organisations.

Work History

Work History
May 2009 - Present

OUTSOURCING HR

Strategic HR Advisory - Freelancer
May 2008 - May 2009

Group Head - HR

SMC Group
SMC Group, a leading financial services provider in India is a vertically integrated investment solutions company, with a pan-India presence. With 1500 offices across over 375 cities/towns in India and 6000 employees Its products and Services include Institutional and retail brokerage of equity, commodity, currency,derivatives,online trading , investment banking, depository services, Portfolio management, wealth advisory, insurance broking. SMC has entered into a 50:50 joint venture with Sanlam Group, one of the largest listed financial services group in South Africa for setting up wealth Management and Asset Management business in IndiaAs Group Head HR I have  Independently handled the complete gamut of HR shared servicesactivities comprising of recruitment, staffing, compensation and benefits, employee relations, training plans and yearly budget / improvement measures to strengthen OD processes, strategic planning etc.Solely responsible for performance management of all staff which involves activities such as target setting, final rating, rewards recognition etc. Senior Advisor and confidante to executive management team on all HR core business, strategic planning, and other related Affairs. Associated & Successful in new venture start up and new business development 

Group Resourcing compliant with the organisational vision on target achievement. Originated & Implemented local & regional policy standards aligned to local regulatory & legislative requirements, and ensuring their effectiveness review from time to time basis.

Conducting regular reviews and compliances of Group Resourcing policy standards for regional processes & products as compared to the existing competitors in the industry using internal / external sources. Thereby modifying / altering policies, product or services to meet the objective. Providing full support & expertise to local Policy owners on all aspects with appropriate Training & Development

Developed Induction Manuals, Employee Hand book and HR policies’ Manual, ESOP policy etc.

Implemented Cost Reduction Techniques and reduced communication, printing & stationary costs etc
Jun 2006 - May 2008

Group Head HR

Indiabulls

A leading Indian Business Housewith Business interest inReal Estate, Infrastructure, Financial Services, Retail, Multiplex & Power Sector withMarket capitalization of40,000 Crores and with approx 20,000 employees at various levels PAN India; reporting to the Managing Director and Co-founders. Number of Reportees – 94; Managing 650 Branches with 380 locations countrywide.

  • Automation of HR Processes and sub processes with due-diligence and periodic review mechanism. As a Steering Committee member of the SAP team.Responsible for designing, implementation & developing theHR information software system module, leaves, career management, knowledge management whereby assessment of the employees through 360 degree feed back is provided.
  • Build capacity, skills, and experiences to support global MIS model delivering consistent product, service, and client experience while achieving greater efficiency. 
  • Wide experience in recruitment of personnel in various levels, salary negotiation, resource/ mass hiring through search groups; campus recruitments. Periodical vendor selection & performance evaluation.
  • Governance of background verifications of each individual joining the organisation and reviewing the cost MIS, projection/budged reports as per the assigned region wise manpower budgets.
  • Mapping and re-engineering various Business processes / systems to the specific requirement of the organization. Part of the Corporate Quality System for the Corporate function and Related Services.
  • Defining, managing and streamlining the policies by conducting periodical C&B surveys, hierarchy analysis; comprehensive compensation re structuring, rewards & incentives management and developing pay ranges.
  • Handled all legal & statutory compliances and audits , Industrial & public relations etc.
  • Supported strategic business initiatives by working with top management, project managers to plan and execute processes and programs including business resource planning.
  • Developed work improvement teams at shop floor, job rotation, shift schedules.

·Lead a team of HR professionals and IT to achieve aggressive targets of formulating HR policies, procedures, recruitment, stringent selection process and induction on HR intranet & SAP

  • Designed grievance management process, project closure appraisal process .Employees counselling and effective communication, motivation and health in terms ofsafety, security and legal matters thereby bringing sense of transparency and fairness in the organisation.
  • Streamlined Procedures relating to Operations, HR & Administration resulting in major reduction in Operational Costs. Building an achievement oriented culture through effective Rewards & Recognition policies
  • Designed and implemented a series of training programs for Employees on safety, policy & governance, compliance, attendance, communication and performance improvement to policy owners.
  • Designed and implemented succession planning, position task identification, employee empowerment and employee/ management communications plans as part of workforce reengineering initiative. Eliminated two complete management layers and significantly reduced annual staffing costs
Oct 2005 - May 2006

Sr. Manager - HR Strategic

IBM Daksh

Worked as Sr. Manager – HR & Payroll with IBM Daksh, Gurgaon Reported to the VP (HR Strategic) and had 27 reportees with approx 15,000 employees PAN India.

Job Responsibilities include:

ØCentralization of Payroll and Payables of the organisation having 15000 employees under one platform.

ØProviding strategic HR and financial inputs and leadership on C&B / Payables decision-making issues affecting the company including evaluation of potential alliances, expansion plans and investments. Formulating and recommending major corporate policy & governance changes in strategies & objectives. Carried out analysis of variance between assessment and actual and resultant saving due to optimum manpower in the system.

ØDesign / Redefine HR & shared services processes for certification under quality standard : ISO 9000: 2000 - with due-diligence. Ensuring Risk management features in all policy & governance decision processes.

ØEnsuring HR/payroll accounting / controls / procedures / reporting and analysis on a periodic basis.

ØEnsure Qualitative month close and financial analysis prior to finalization of TBR

ØEnsure compliance to statutory regulations under Forex regulations and STPI matters of the company

ØResponsible as a Reviewer for work submitted by the HR / Payroll Subordinates

ØConducting periodical analysis of the various sub-processes as per the metrics laid down to track any abnormal trends and provide constructive feedback for implementation of HR audit strategy to control.

Oct 2004 - Oct 2005

Sr. Manager - Outsourcing and Clientship

Solution Integrated - Team4U

Worked as Sr. Manager (HR & Accounts) with Solutions Integrated Marketing India Pvt. Ltd. Reporting to the Managing Director and have 20 reportees in the hierarchy, managing over 9000 outsourced employees.

Job Responsibilities include:

ØEstablishing and enhancing Internal Controls, Systems, and Procedures. Controlling and monitoring Costs and Capital Expenditure and improving operating efficiencies. Transitioned all HR operating units into one integrated business unit

ØThe job included negotiations and approvals on Price & Commercial terms for selection of client, setting up management fee/ different terms of agreement/ contract.

ØFinancial concurrence of all proposals for employee related benefits & facilities

ØClosely monitored outbound payroll vendor, control procedures and bills

ØAssessment, appeal and review of the Statutory Returns filed. Attending to hearings during assessment and appeals.

ØMonitoring of Centralized Cash Credit Account. Daily allocation of funds to various Divisions / Branches.

ØDrawing organisation structure, defining job responsibilities and hiring high performers / professionals.

ØAdministering personnel policies, practices and benefits. Assessing and arranging Company’s insurance policies to ensure adequate coverage and competitive pricing.

Sep 1994 - Aug 2004

Manager (HR & Accounts)

· Hewlett- Packard India Ltd

ØProviding Operational / HR and Financial information support to Business Units.

ØCommission / Incentives Workings - Targeting, Analysis of various Business Departments its monthly payments and reporting to Asia-Pac for Performance. Preparation of country & region wise Monthly Report, Variance Analysis, Cash flow statement, operating result and analysis of key performance indicators.

ØVerification of monthly salary & remuneration of countrywide employees of HP India and Compaq India on C&B philosophy. Streamline Payroll Accounting and TDS accounting. Develop salary software on HP C&B philosophy.Personnel Income Tax Planning & Consultancy.

Mar 1994 - Sep 1994

as Executive

· AKG Acoustics

ØPreparation & Finalisation of JDs and KPIs - Exposure to Recruitment via Walk in, Direct interviews, through Consultants, Campus etc. Coordination in identifying and developing vendors to meet cyclic demand of people resources..

ØFramed Employee Handbook, HR Policy Manual to facilitate better understanding and effective implementation of HR policy & processes. Conducted various Employees Surveys

Education

Education
1997 - Present

MBA

· Business Management
1995 - Present

Bachelor of Commerce; · A.I.S.S.C.E

· ICWAI - New Delhi, Cost Accountancy (Inter)
1995 - 1997

PG Diploma

The Mother's International School