Sales Support Specialist
Provide cross functional integration to execute business objectives of the SME/ Indirect Team and Vodacom.
Understand customer needs across various segments including SOHO (1-9 FTE) and SME (10-99 FTE) and building customer value propositions to target building loyalty through churn reduction and ARPU/ARPA growth in these segments.
Communicate a thorough knowledge of product information: marketing initiatives, events, propositions, Fixed/Mobile strategy, future challenges and opportunities (industry or competitive issues) that will influence the brand.
Develop propositions for the vertical segments in the SME/SOHO segment Develop monthly and quarterly trading propositions and enterprise deals for the segment.
Maintain relationships across many internal and external stakeholders affected by SME Provide insight into product level GTM (Go-to-market) strategies for SME products/services.
Design and implement national projects which will help over achieve the revenue budget for the SME segment.
Provide assistance at the Deal council and ensure targeted campaigns in conjunction with OEM’s and across device price points.
Provide strategic recommendations to existing or prospective business partners to include new customers, products, software & services, and relevant market research.