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Summary

  • Bachelor degree (Hons) in Business Administration.
  • Fluent in English, French and Bahasa Indonesia.
  • Experienced sales and marketing at Corporate Banking Industry.
  • Extensive background  in  Customer Service for Airline Industry

Work experience

Oct 2008Present

Executive Customer Service Officer for Air Asia Project

Scicom Sdn Bhd
  • Handling Customer's complain.
  • Product Selling.
  • Provide information for customer regarding AirAsia's Product.
Jun 2008Oct 2008

Direct Sales Agent for Small Medium Enterprise

HSBC Indonesia
  • Product Selling for Corporate level.
  • Opening Account for Corporate level.
  • Providing information regarding corporate's product.

Education

Skills

Trade Service, Bank Guarantee, Remittance Product
French Language
Customer Psychology
Customer Delight
Product Knowledge in Airlines Industry
Basic Selling Skill
Microsoft Office (Word, Excel, Power Point)

Certifications

Dangerous Goods

AirAsia Sdn Bhd