Iski Gumantoro

Iski Gumantoro

Summary

  • Bachelor degree (Hons) in Business Administration.
  • Fluent in English, French and Bahasa Indonesia.
  • Experienced sales and marketing at Corporate Banking Industry.
  • Extensive background¬† in¬† Customer Service for Airline Industry

Work History

Work History
Oct 2008 - Present

Executive Customer Service Officer for Air Asia Project

Scicom Sdn Bhd
  • Handling Customer's complain.
  • Product Selling.
  • Provide information for customer regarding AirAsia's Product.
Jun 2008 - Oct 2008

Direct Sales Agent for Small Medium Enterprise

HSBC Indonesia
  • Product Selling for Corporate level.
  • Opening Account for Corporate level.
  • Providing information regarding corporate's product.

Education

Education

Skills

Skills

Trade Service, Bank Guarantee, Remittance Product

French Language

Customer Psychology

Customer Delight

Product Knowledge in Airlines Industry

Basic Selling Skill

Microsoft Office (Word, Excel, Power Point)

Certifications

Certifications

Dangerous Goods

AirAsia Sdn Bhd