Jimmy Willison

Jimmy Willison

Hospitality Manager

Summary

Experienced in all aspects of restaurant and bar operations comprising of both front and back of house operations. Recognised for consistently delivering and leading others in service excellence through anticipating and responding to guest needs. Proven capacity to manage all aspects of business including quality control, purchasing, financial accounting and reporting.

Work History

Work History

Manager

Jul 2015 - Present
Fat Fried And Tasty Brunswick

Worked in close collaboration with team members to ensure that customers received high quality of service, taking orders, welcoming and seating guests, and monitoring quality and accuracy of order delivery. 

Gaming Attendant

Feb 2015 - Sep 2015
Duke of Edinburgh Hotel Brunswick

Providing a visible presence to ensure that all customer requests and queries are responded to promptly and effectively. Oversee cash given to cashier and transactions through venue.

Bar Attendant

Aug 2013 - Jan 2015
The Parkview Hotel North Fitzroy

Working under the general guidance of the Bar Manager, assisting in the smooth running of the bar area that included the service of beverages and food to patrons, taking and running orders as well clearing tables.restocking liquor, ice, glassware, beer kegs, wines and garnishes in a timely manner. Ensuring all cash, charge, float and till procedures are carried out in accordance with company policy.

Team Member

Jul 2011 - Jun 2013
Hungry Jack's Moonee Ponds

Ability to greet customers and guide them regarding menu and special deals. Skilled in managing and carrying out kitchen and food preparation duties. Long term interest in providing excellent customer services. Able to provide back up to other team members when required. Experienced in maintaining a clean and orderly work environment, as well as stock replenishment..

Cook / Team Member

Aug 2010 - Jun 2011
KFC

Taking and preparing orders in a friendly and fast manner. Preparing food including breading and frying the chicken as well as detail cleaning floors, stainless steal and fryers. Maintaining a level of food during rush hours as well as cash handling and keeping stock levels.

Education

Education

Year 12 VCE

2009 - 2013
Brunswick Secondary College


Skills

Skills

Good knowledge of wine, spirits and beers

High standard of personal presentation and customer service

Experience of serving large numbers of customers  

Ability to work well within a busy, often fast-paced environment

Keen to learn and develop new skills

Able to work individually behind a bar

Purchasing & Inventory Control

Staff Scheduling

Vendor/Supplier Relations

Team Management

Training & Development

Teamwork & Supervision