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Summary

Highly developed and experienced sales professional, capable of learning complex product &  service portfolios, with ability to quickly connect with customers, understanding their needs and find immediate solutions. 

Work History

20152016

Co-Founder / COO/Project Management

VITALS TELEHEALTH, LLC.
  • Managed revenue, budgets, expenses and external financing to maintain the consistent growth of the business.
  • Continually researching and connecting with key players in the market.
  • Testing new approaches and ideas to optimize operational issues.
  • Analyzed data from CMS regulations, policy & procedures.
  • Analyzed trends to recommend process and/or operational improvements.

  Key Achievements:

  • Raised $50,000 in initial capital, 2015 recorded a gross increase  of 300%.
  • Developed extensive business plan, with comprehensive market analysis, financial models, billing regulations,  and Medicare & Medicaid guidelines.
  • Developed and delivered full Business Requirements Documentation (BRD), with proper documentation and references to ensure accuracy.
20152016

Project Management Specialist/Operational Specialist

Cardiovascular Solutions Institute , LLC.
    • Developed new procedures for clinical operations.
    • Executed educational and training programs for patients and staff.
    • Performed 150+ diagnostic evaluations, clinical reports, and claims each month (onsite/remote)
    • Planned, developed, executed extensive patient compliance programs.
    • Utilized integrated EHR network to develop analytic reports, financial models, and compliance record keeping.

    Key Achievements:

    • Increased patient compliance to >80% from <30% (remote monitoring)
    • Substantially lowered patience hospital admission and readmission.
    • Increased overall patient satisfaction, and ability to provide customer support.  
20142016

Direct Sales Representative-Cardiac Rhythm Management

ST. JUDE MEDICAL INC., Sarasota-Bradenton, FL
  • Contacted, visited and introduced clients and potential clients to company products and addressed any client questions and concerns.
  • Provides medical professionals with information and training on the use of company products and with staff education, in-services and technical troubleshooting.
  • Responsible for the management of physical inventory located within assigned territory.
  • Analyses sales statistics; prepares reports; and performs required administrative sales duties, e.g., filing expense account reports, scheduling appointments, and making travel plans.
  • Surgical assistance for device implants, technical programming, and support.
  • Strategically negotiated contracts with healthcare facilities and providers.

Key Achievements:

  • Youngest Direct Sales Representative in Florida and fifth largest account nationwide.
  • Exceeding all monthly/quarterly sales goals with a 12% increase in new Pacemaker Implants
  • Obtained new customers with a $1.2 million sales potential
20122014

Technical Service Specialist -Cardiac Rhythm Management/EP

ST. JUDE MEDICAL INC., Tallahassee, FL
  • Technical interface between the medical community and the assigned regional office.
  • Provides insight, guidance, and feedback to management on market feedback and components of next generation of products.
  • Developed comprehensive patient reports, including financial projections, compliance, and clinical data on a clinic-by-clinic basis.
  • Provides engineering, sales, and technical support in response to more complex field inquiries on a 24-hour, on-call basis. Develops thorough command of all CRM and AF products.
  • Provides regional CRM implant and/or AF procedural case coverage, as directed by managers
  • Presented continued education to providers on new product lines and procedures.

Key Achievements:

  • Develoed proficiency and gained necessary certifications to become fully competent in all levels of CRM and AF cases.
  • Promoted to Direct Sales Representative in under 18-months
20112012

Operations & Compliance Specialist

AUNT MARTHA’S YOUTH AND HEALTH CENTER, Chicago, IL
  • Supervised all activities related to Joint Commission accreditation & certification, including quality assurance, performance improvement, information management, and record of care.
  • Served as project manager for the Annual Competency Training of clinical staff at all 17 locations company wide.
  • Primary point-of-contact for committee actions pertaining to all JCAHO  standards, policy & procedures, and consultations for administrative and clinical staff. 

   Key Achievements:

  • Successfully managed compliance for Joint Commission National Accreditation

  • Updated 100 + Policy & Procedures to reflect new and upcoming initiatives.

20092010

Business Development / Financial Planning Intern

ORLANDO HEALTH, Orlando, FL
  • Technical interface between the medical community and the assigned regional office.
  • Provides insight, guidance, and feedback to management on market feedback and components of next generation of products.
  • Developed comprehensive patient reports, including financial projections, compliance, and clinical data on a clinic-by-clinic basis.
  • Provides engineering, sales, and technical support in response to more complex field inquiries on a 24-hour, on-call basis. Develops thorough command of all CRM and AF products.
  • Provides regional CRM implant and/or AF procedural case coverage, as directed by managers
  • Presented continued education to providers on new product lines and procedures.

Key Achievements:

  • Develops proficiency and gains necessary certifications to become fully competent in all levels of CRM and AF cases.
  • Promoted to Direct Sales Representative in under 18-months
20102011

Server / Bartender

SAINT REGIS CLUB/OAK & ALLEY, Warsaw, IN

Education

20072010

Bachelor of Science in Health Services Administration

University of Central Florida, Orlando, FL