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Skills

Interpersonal Relationship Building and Management

Extensive experience in working with and fostering positive rapport within a team.

Time and Resource Management

Manages time and appropriates various resources in an effective manner to achieve objectives.

Proficiency in MS Office and Google Drive

Intimate knowledge of various MS Office Suites, such as Word, Excel, PowerPoint and Publisher.

Proficient in Social Media Use

Keen awareness of Social Media as a tool and deep understanding of its nuances.

Work History

Aug 2016Present

ABC Manager

Bean Bar

Manage alcohol distribution and product standards within store

Educate staff on proper standards of serving VABC products and that of Bean Bar

Assist staff with client satisfaction

Maintain cleanliness of bar and store

Feb 2015April 2016

Ambassador

Noodles and Company

Focus on client satisfaction and enjoyment at all times

Maintain knowledge of company standard, products and offerings

Ensure successful teamwork with both Front and Back house

Apr 2013Sep 2013

Food Expediter/ Service Bartender

Great American Restaurant (Sweetwater Tavern)

Perform opening and closing of kitchen

Assist in maintaining client happiness and satisfaction

Deliver all foods to clients

Supervise kitchen staff and directing food creations

Multi-tasking, giving focus to client satisfaction at all times

Assemble beverages for clients within the dining room

Assist dining room bartenders

Aug 2011Feb 2012

Barista

Starbucks Coffee

Multi-tasking, with a focus on client happiness and satisfaction

Perform opening and closing of store

Assembled products to company and client satisfaction

Maintain knowledge on cafe products, promotions and offerings

Aug 2011May 2012

Sales Associate

Banana Republic

Restock and replenish product within the store

Anticipate clients' needs and provide suggestions

Maintain knowledge on products, trends and services

Coordinate with a team on daily and monthly store goals

Aug 2007Jul 2009

Barista

Caribou Coffee

Prepared drinks according to order in a expeditious manner, advertised seasonal coffees and encouraged customers to purchase the product.

Jun 2005May 2006

Sales Associate (Wireless Dept.)

Best Buy, Inc.

Maintain extensive knowledge on products and promotions

Provide for clients exact needs and specifications

Ensure maximum customer happiness and satisfaction

Achieve daily target goals as a team

Education

Sep 2008Dec 2010

Coursework in International Relations

Northern Virginia Community College

Certifications

Sep 2014Oct 2014

Certificate in Language Teaching to Adults (CELTA)

Cambridge English Language Assessment

Certified by a subsidiary of the University of Cambridge to teach English as a second language to adults.