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Objective

A challenging position within a growing import/export/logistics corporation with opportunity for advancement and management that utilizes both my formal training and professional experience.

Career Highlights

I am highly enthusiastic and diligent worker, with minimal supervision (if any).  I am highly professional and am bilingual in Spanish.  Having over 10 years experience, I work well in large groups as well as alone, proficient in Microsoft Office, and learn logistics software quickly.

Work experience

Jun 2015Present

Rim Logistics

Rim Logistics

Roselle, Illinois

Jan 2010Jun 2015

Ocean Export Supervisor

Savino Del Bene

Des Plaines, Illinois

  • Established and maintaining new client/vendor relationships
  • Assist and Manage 5 Export Agents with customer related issues and work together with them to incorporate group suggestions
  • Assist in providing guidance on export regulations and Standard Operating Procedures (SOP) to fellow export agents
  • Manage accounts for 25-30 major clients within the exportation industry and work the desks when agents are on vacation or holiday
  • Train incoming Ocean Export employees and current employees on Exporting Procedures to Latin American Countries (LATAM) also other destinations and provide guidance on urgent unpredictable situations
  • Communicate with our Latin American Agent offices overseas via email and phone to continue establishing routed business and a friendly rapport
  • Drive for continuous improvement on SOP’s to reduce work loads and increase efficiency
  • Meet deadlines in high stress and time restraints situations
  • Negotiate rates with steamship lines to ensure that the company received the highest profit margins
  • Accompany sales representatives to ensure the clients that operational standards are being met
  • Assist with Air Export Operations when department requires assistance
  • IMDG (International Maritime Dangerous Goods) certified
  • TSA Security Certified
Jul 2007Dec 2010

Ocean Export Operations

Savino Del Bene

Des Plaines, Illinois

  • Assist Export Manager in establishing new client/vendor relationships
  • Serve as the Manager Liaison when manager is not available or accessible to clients and other Export Agents
  • Assist in providing guidance on export regulations and Standard Operating Procedures (SOP)  to fellow export agents
  • Manage accounts for over 20 major clients within the export industry
  • Train incoming Ocean Export employees and current employees on Exporting Procedures to Latin American Countries (LATAM) also other destinations  and provide guidance on urgent unpredictable situations
  • Communicate with our Latin American Agent offices overseas via email and phone to continue establishing routed business and a friendly rapport
  • Drive for continuous improvement on SOP’s to reduce work loads and increase efficiency
  • Meet deadlines in high stress and time restraint situations
  • Negotiate rates with steamship lines to ensure that the company received the highest profit margins
  • Accompany Sales Representatives to ensure the clients that operational standards are being met
  • Assist with Air Export Operations when teh department requires assistance
  • IMDG (International Maritime Dangerous Goods) Certified
  • TSA Security Certified
May 2005Jul 2007

Medical Records Manager

Mid City Pediatrics

Cincinnati, Ohio

  • Oversaw Medical Records division along with Hamilton and Westchester county network in Ohio
  • Supervised and trained medical staff on new company policies and proceedures
  • Oversaw and constructed monthly schedules for 5 doctors
  • Personnel Management of 2 employees, including performance evaluations, employment decisions and employee interaction
  • Provide guidance on HIPPA regualtion and Office Standard Procedure protocols for employees
  • Helped develope a SOP in unison with the Doctors for ADD and ADHD patients at both practice locations
Sep 2001May 2005

Export Operations

Savino Del Bene

Des Plaines, Illinois

  • Coordinate daily shipment and schedule logistic matters to fulfill the clients requests and deadlines
  • Prepare documentation for air and ocean export
  • Dispatch truck drivers for freight transportation throughout the United States
  • File customs Shipper Export Declaration (SED) for Foreign and Domestic Exportation
  • Negotiate rates with steamship lines and airlines to ensure that the company received the highest profit margins
  • Assisted the manager as the TSA Security Coordinator alternative
May 1999Aug 2001

Ocean Export Agent

Expeditors International

Chicago, Illinois

  • Serviced high-end accounts with the company's ocean exports department
  • Prepared ocean export bills of lading for clients
  • Assisted with hazardous training courses for newly hired employees
  • Provided rates to international companies and agents to promote business

Education

19982000

Barat College of De Paul University