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Work History

Apr 2015Present

Digital Ad Platform Manager

ESPN, New York, NY
  • Create and manage the digital products offered by ESPN.
  • Troubleshoot and fix broken ads, digital and mobile, through the use of web proxies, Charles and Fiddler.
  • Live and VOD QA experience
  • Lead ad QA for new and redesigned sites
  • Ran point on the testing of programmatic Google Bid Manager
  • Verify video set up in Freewheel, including reviewing correct VAST tag set up.
  • Review large data pulls from Excel to prevent any double bookings. 
  • Supported team in numerous system migrations including DSM to XSM.
  • Video Player Migration from Ooyala to Brightcove.
Apr 2013Apr 2015

Senior Implementation Manager

Complex Media, New York, NY
  • Provided daily support by troubleshooting technical issues in regards to tag implementation, broken creative, and banner placement issues.
  • Managed the technical aspects of all Midwest accounts.
  • Worked with Media Teams to ensure campaigns have been executed and implemented correctly.
  • Lead a a team in the implementation of GPT tags across the Complex network.
  • Mentored new employees on proper processes and taught the industries best practices.
  • Promoted from Implementation Manager to Senior Implementation Manager.
Mar 2012Apr 2013

Digital Traffic Coordinator

Draftfcb, New York, NY
  • Completed daily traffic needs including working with Third Party Ad serving vendors.
  • Communicated time lines, technical specifications, and internal processes to team members and publishers regarding campaign and creative launches.
Jul 2010Jul 2011

Technical Support Representative

Hosting.com, Newark, Delaware
  • Utilized excellent interpersonal skills to provide a unique customer support experience.
  • Maintained outstanding phone and chat rapport with customers while gathering concise information.

Education

2010

University of Delaware

Bachelor of Science in Finance

Minor: Management Information Systems

Skills

Proficient in Freewheel, DFP, DFA, XSM, Atlas, Charles, Programmatic.
Microsoft Office - Excel including: lookups, macros, and pivot tables.
Customer Service.