Work History

Work History

Digital Ad Platform Manager

Apr 2015 - Present
ESPN, New York, NY
  • Create and manage the digital products offered by ESPN.
  • Troubleshoot and fix broken ads, digital and mobile, through the use of web proxies, Charles and Fiddler.
  • Oversee and own particular parts of the ESPN sites to ensure ads run smoothly. 
  • Verify video set up in Freewheel, including reviewing correct VAST tag set up.
  • Document new processes and proper steps to complete a task.
  • Review large data pulls from Excel to prevent any double bookings. 
  • Supported team in system migration from DSM to XSM.

Senior Implementation Manager

Apr 2013 - Apr 2015
Complex Media, New York, NY
  • Provided daily support by troubleshooting technical issues in regards to tag implementation, broken creative, and banner placement issues.
  • Managed the technical aspects of all Midwest accounts.
  • Worked with Media Teams to ensure campaigns have been executed and implemented correctly.
  • Lead a a team in the implementation of GPT tags across the Complex network.
  • Mentored new employees on proper processes and taught the industries best practices.
  • Promoted from Implementation Manager to Senior Implementation Manager.

Digital Traffic Coordinator

Mar 2012 - Apr 2013
Draftfcb, New York, NY
  • Completed daily traffic needs including working with Third Party Ad serving vendors.
  • Communicated time lines, technical specifications, and internal processes to team members and publishers regarding campaign and creative launches.

Technical Support Representative

Jul 2010 - Jul 2011, Newark, Delaware
  • Utilized excellent interpersonal skills to provide a unique customer support experience.
  • Maintained outstanding phone and chat rapport with customers while gathering concise information.



University of Delaware

Bachelor of Science in Finance

Minor: Management Information Systems


Proficient in DFP, DFA, XSM, Freewheel, Atlas, Mediamind, Charles;
Microsoft Office - Excel including: lookups, macros, and pivot tables.
Customer Service.