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Work experience

Oct 2014Present

Customer Service Representative 

Meridian Optical 
  1. Provides prompt quality customer service along with support to opticians
  2. Data entry for new eye glass orders
  3. Evaluated client's vocational and  visual requirements by reviewing optical requirements
  4. Take multiple incoming calls and  outbound calls to opticians regarding customer orders.
Feb 2014Sep 2014

Premier Support Solutions Technician

  1. Using various systems, applications and tools, tech assists with device set up and education in an inbound call center.
  2. Analyze,diagnose and resolve reported problems on device hardware and software.
  3. Excellent computer and data entry skills.Also ableto retain detailed information needed to solve complex problems.
Feb 2013Feb 2014

Origami Owl 
  1.  Prepare  products in company packaging.
  2. Label and organize packed products for shipping
  3. Maintaining accurate inventory counts by conducting weekly vendor counts.


Gate way Community Colleg e - Computer Skills Training

Windows Vista, Microsoft Word, Microsoft Excel,Microsoft PowerPoint, Microsoft Publisher, Microsoft Access