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Toni Reed

Strong orientation in Sales and Marketing

Work experience

Sep 2013Mar 2014

Medical Advisor

Quest Diagnostics

Basic understanding and pronunciation of medical terminology

Provided accurate and appropriate information in response to customer inquiries

Demonstrated mastery of customer service call script within specified

• Contacts insurance applicants via telephone primarily by placing outbound calls.

• interviews will include gathering medical, financial, occupational, and avocation histories.

• Maintains knowledge necessary to process orders for all customers or clients.

• Responds to the needs and requests of clients and ExamOne management and staff in a professional and expedient manner

May 2012Jul 2013

Sales Rep

Aerie

• Computed sales prices, total purchases and processed payments.

• Opened and closed the store, including counting cash, opening and closing cash registers

• Shared product knowledge with customers while making personal recommendations

• Informed customers about sales and promotions in a friendly and engaging manner.

• Trained new employees on company customer service policies and service level standards.

Sep 2011Nov 2012

Sales Rep

Charlotte Russe

• Computed sales prices, total purchases and processed payments.

• Opened and closed the store, including counting cash, opening and closing cash registers

• Shared product knowledge with customers while making personal recommendations

• Informed customers about sales and promotions in a friendly and engaging manner.

• Trained new employees on company customer service policies and service level standards.

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Education

Jan 2013May 2015

A.Arts

Iowa Western Community College

Fashion Marketing Major.

Aug 2006May 2010

Diploma

Lees Summit

General Studies.

Skills

Customer- and service-oriented,POS systems, Cash handling accuracy, Inventory control procedures,

Loss prevention comprehension, Retail merchandising expertise, Ability to mediate disputes, Excellent

Communication and listening skills, Reading comprehension skills, Energetic self-starter, MS Office, Strong

Communication skills, Fashion knowledge, Strong lead development skills, Goal-oriented, Type 35+