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Summary

Direct wide range of office procedures including administration, bookkeeping, customer service, scheduling, event planning, and special projects. Exceptional interpersonal and leadership skills, with the ability to build positive and productive office teams. Leverage outstanding organizational and analytical skills to evaluate and revise administrative processes and improve accuracy and efficiency. Outstanding communication skills to build rapport with clients and employees at lateral and executive levels. Proficient in Microsoft Office (Word, Excel, Access, Outlook, PowerPoint), QuickBooks, Quicken, Lotus 1-2-3, and Internet research and applications.

Work experience

Apr 2008Jul 2015

Store Manager

General and Operations Managers

Store Manager, Kmart Dickinson, ND

    • Completes store operational requirements by scheduling and assigning employees; following up on work results.
    • Maintains store staff by recruiting, selecting, orienting, and training employees.
    • Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
    • Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
    • Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
    • Ensures availability of merchandise and services by approving contracts; maintaining inventories.
    • Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.


        
Jan 2006Jan 2007

Assistant Manager

First-Line Supervisors of Retail Sales Workers

Assistant Manager, Common Cents Sheridan, WY Ordering and stocking of shelves. Working cash registers, and waiting on customers. Cleaning of store and all other responsibilites required of a manager.

Nov 1995Nov 2005

General Manager

Wendy's

General Manager, Unknown ONET title 2506 2nd ave N., Billings, MT Hiring crew and managers as well as training them, placing food orders based on budgets, scheduling budgetting of a million dollar resturant to maximize profitabil; ity and minimizing losses, General everyday running of a million dollar resturant, strong people skills dealing with distributors and the public on a daily basis. Serve safe certified. Placing food safty as a number one priority

Education

2006

western nebraska community college