Kelsie Oriordan

  • Hutchinson KS

Summary

  • Sales Manager- driven to exceed sales goals and build long-term relationships with customers.
  • Creates a positive shopping experience through high-quality customer care.
  • Proficient at flexing and bending with change.
  • Practiced in resolving customer concerns in a professional and calm manner.
  • Personable and deadline-driven
  • Customer Service Representative experienced in working in a fast-paced environment.
  • Solid team player who offers a positive and cooperative attitude.

Work History

Work History
May 2015 - Jan 2016

Manager

Wireless Vision

Wichita, Kansas Manager In Development maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to detail and integrity. Cross-trained and provided back-up for other customer service representatives when needed. Resolved product issues and shared benefits of new technology.

Aug 2014 - May 2015

Sales Manager

Wireless
Redskye-El Dorado, Ks Sales Manager Served as liaison between customers and store personnel Confirmed that appropriate changes were made to resolve customers' problems. Informed customers about sales and promotions in a friendly and engaging manner. Trained new employees on company customer service policies and service level standards.
Jul 2013 - Jul 2014

Manager In Training

Wireless

Redskye-Wichita, KS Manager In Training Recommended and helped customers select merchandise based on their needs. Served as mentor to other retail store associates. Assisted manager with operational duties. Roled out new" sales incentives/promotions"

Oct 2012 - Jun 2013

Retail Sales Associate

Wireless
Redskye-Wichita, KS Retail Sales Associate Described merchandise and explain operation of merchandise to customers. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Recommended merchandise based on customer needs. Operated a cash register to process cash, check and credit card transactions. Guided customers in choosing items that reflected personal style and shape. Administered all point of sale opening and closing procedures. Answered customers' questions and addressed problems and complaints in person and via phone. Educated customers on product and service offerings.

Education

Education
2009

High School Graduate

Fairfield High School