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Work experience

Apr 2015Present

Excel Compass group

Excel Compass group
Delivering top quality service and ensuring all drinks and products are presented to the highest standards. Ensuring the highest levels of cleanliness, safety, compliance with licensing law and cash handling procedures. Maintaining the cleanliness of the bar, front of house, beer gardens and toilets. Responding promptly and effectively to customer requests and queries. working with clients such as Adobe, Grand designs and London Comic Con but to name a few Working unsupervised in a busy environment. Tallying the bill and collecting money. Entertaining and talking to customers. Greeted customers as they arrive.
Feb 2015Apr 2015


dome- Providing a warm welcome for customers. Receive food & drink orders & serve customer requests to the standards required. Serving dishes to customers at tables. Learning the names of & building relationships with regular customers. Ensure timely delivery of all food & beverage items to customers. Understand menu content and keeping up to date with any menu changes. Making recommendations from the menu if requested. Answer guest queries in a polite and helpful manner. Clearing cutlery and dishes away from tables. Passing food orders through to the kitchen staff promptly. Full product knowledge of all menu items and hotel facilities and services. Check on customers asking if they are enjoying their meals and service. Ensuring the food service area is left clean and tidy once all the guests have left.
Sep 2014Nov 2014


Devonshire Dome Wedding Fair &
Receptionist, Key responsibilities included Meeting and greeting customers Making notes and recording all queries Minute taking of meetings Personal: Having a pro-active approach. Creative approach to projects. Excellent social skills and willing to socialize with potential clients, journalists and media personalities. Willingness to learn. Problem solving skills. An outgoing personality.
Oct 2013Jun 2014

Event Manager

Leavers Ball
Event Manager, Eastbury Sixth Form- Key responsibilities included Preparing representations for students and staff Drafting letters Working in a professional manner and giving attention to detail Taking instructions and advising Preparing budget files Advising clients on reasonable chances


University of Derby


University of Derby