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Work experience

Sep 2014Jun 2015

Customer Services Representative : Dispatcher

Luggage Services & Logistics

Burlingame, CA

  • Answering phones
  • Data Entry
  • BIlling, invoicing drivers deliveries, administrative work
  • Sweep airline for luggages
  • Work in the DART system
  • Update passengers for ETA on deliveries
  • Distribute routes to drivers
  • Resolve any problems or complaints passengers may have
  • Worked in a high volume, high stress warehouse
  • Negoitiate with airline agent on zone pays
  • Make sure the warehouse is clean and luggages are being delivered in the 4-6 hour time frame contracted with the airline
Dec 2012Apr 2013

Sales Associate


San Rafael, CA

  • Customer service
  • Greet customer once they walk into the entrance in a polite manner
  • work in cash registers and making credit cards transaction
  • working in the men's shoes department
  • helping customers find the right fitted shoes for them
  • making sure the customers are satisfy with their purchases
  • opening new accounts for the customers
  • Inventory on men shoes
  • Price tag shoes on promotion sales
  • Open & closing the men shoe department
  • Organize men shoes thats on the floor


Aug 2010Present

Pharmacy Tech

Santa Rosa Junior College

High School Graduate

Sonoma Valley High