• Dickerson MD

James Munson

Project Manager

Work History

Work History

Project Manager / System Specialist

2010 - Present
3C Logic Inc
Configuring of complex VOIP call center platform based on customer requirements.  Translation of custom development requirements to development programmers.  Provide technical support for existing customers, maintaining a working record through online ticketing system.  Performing system management training for both internal employees as well as clients.  Perform SQL database queries in order to provide custom reports to clients

District Kiosk Manager

2008 - 2010
ZAGG Inc
Managed three cell phone accessory kiosks in separate malls across northern Maryland, overseeing employee schedules, training and inventory management.  

Operations Manager

2007 - 2008
Blue Torch Medical Technologies
Manage inventory system and record retention of finished goods and sub-components. Understand and follow all standard operating procedures in order to uphold an FDA approved quality assurance system. Maintain and build good customer relations through sales and order processing. Keep and maintain all customer and vendor files.

Researcher

2005 - 2006
Potomac
Title Researcher Title Corp. Research in P. G. County land records database in order to find withstanding leans and mortgages on properties. Type reports reflecting information found through title search. Manage filing system of past reports done on properties.

Education

Education

High School Dilpoma

1998 - 2002
Frederick Douglass