Project Manager / System Specialist
2010 - Present
3C Logic Inc
Configuring of complex VOIP call center platform based on customer requirements. Translation of custom development requirements to development programmers. Provide technical support for existing customers, maintaining a working record through online ticketing system. Performing system management training for both internal employees as well as clients. Perform SQL database queries in order to provide custom reports to clients
District Kiosk Manager
2008 - 2010
Managed three cell phone accessory kiosks in separate malls across northern Maryland, overseeing employee schedules, training and inventory management.
2007 - 2008
Blue Torch Medical Technologies
Manage inventory system and record retention of finished goods and sub-components. Understand and follow all standard operating procedures in order to uphold an FDA approved quality assurance system. Maintain and build good customer relations through sales and order processing. Keep and maintain all customer and vendor files.
2005 - 2006
Title Researcher Title Corp. Research in P. G. County land records database in order to find withstanding leans and mortgages on properties. Type reports reflecting information found through title search. Manage filing system of past reports done on properties.