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Work experience

Aug 2013Present

Operations Manager

Norton Lilly International

Operations Manager (2 years)

Oversee and manage our local operations staff Send out weekly and daily vessel and staff working schedules Coordinate all incoming vessel including but not limited to container vessels, tankers, car carriers, etc. Working closely with AMS and import/export departments to ensure spares are accounted for and sent out accordingly.

Dec 2011Present

Operations Coordinator

Norton Lilly International

Operations Coordinator (3 years 8 months)

Board assigned vessels in Port on a daily basis. Respond to all principal/customer inquiries on a timely basis. Prepare/execute required government/agency documents for appropriate approvals and submission to marine vessels. Exercise high quality service vendor service management and cost control. Make required trips to U.S. Immigration Control and Customs Offices to insure all necessary documentation is accurate and prepared for arrivals/departures of vessels. Assist Port Manager with planning and assigning of vessel rotation in Port. Procure operation, agency, and administrative services for assigned marine vessels and their crews.

Apr 2007May 2010

Maritime Agent

Norton Lilly International

Maritime Agent (3 years 2 months)

Coordinating Arrival/Departure of all vessels with the appropriate authorities(USCG, USCBP, Pilots, Tugs, Terminals) Boarding the vessel on arrival with authorities and ensuring all goes well and clients are up to date with proper boarding and immigration procedures Creating and maintaining the vessels schedule per customers and terminals request Working closely with domestic and international clients to coordinate vessel requirements Assisting with crew needs, such as: immigrations, medical and other request Assisting with vessel needs, such as: Inspections, Technical issues and documentation. Ensuring vessels follow all government guidelines while in port and files all necessary notifications Creating and negotiating port calls while maintaining best cost savings for our clients Assisting with vessel needs, such as: Inspections, Technical issues and documentation Arranging all necessary repairs and deliveries for vessel while in port

Apr 2006Apr 2007

Line Technician

Kaiser Air

Line Technician (1 year 1 month)

Check to ensure that appropriate changes were made to resolve customers' problems Dealing with high profile and corporate clients Fueling and towing of personal and corporate aircraft Marshaling inbound and outbound aircraft in an professional and safe manner Handling of baggage and personal items to ensure quick and accurate service

Sep 2004Sep 2005

Sales Associate

Sears Holdings Corporation

Sales Associate (1 year 1 month)

Receive payments by cash, check, debit and credit cards Issuing of receipts, refunds, store credits or change Assist customers by providing information and resolving their complaints Establish prices of goods and services Greeting customers entering the store Selling of specialized equipment to customers Stocking of shelves and ensuring proper pricing

Sep 2000Jun 2004

Operations Specialist

United States Navy

Operations Specialist (3 years 10 months)

Assist in plotting ships position, heading and speed Operate a variety of computer interfaced detection, tracking and height finding radars Maintain a tactical picture of surrounding seas by plotting and maintaining visual representation of ships, submarines and aircraft in the area(including friendly, neutral and hostile) Coordinating and assisting in plotting and ship maneuvers for emergency evolutions(such as man overboard, search and rescue and battle station activities) Operate common marine electronic navigation instruments Certifications Global Command and Control Systems ASBA



General Education

Laney Community College

Studied Mandarin 


General Education

Diablo Valley Community College

Studied Mandarin



Association of Ship Brokers and Agents

Association of Ship Brokers and Agents

Certified Shipping agent / Broker


Global Command and Control Systems


Certified to use US NAVY Global tracking system


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