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Bianca Moody

Office Assistant/ Administrative Assistant

Summary

Dedicated, customer-focused administrative professional offering significant experience in self-directed positions requiring effective support, secretarial, and administrative abilities proven interpersonal communications and multi-tasking skills. Adaptable team player recognized for willingness to learn and teach newly acquired skills.

Work experience

Sep 2013Jul 2014

Office Manager/Lead Dispatch

Mr Door, Inc

Garage Door Repair and Installation 7200 Telegraph Square Drive Office Manager/Lead Dispatch

Manager of Lowe's and Home Depot Installation Services, Customer Communication, Customer Service, Scheduling and Dispatch, Data Entry, Handling of Confidential Information, Maintaining Communication with Technicians, Resolving of Customer Conflict, Database Management, Management of Scheduled and Performed Installations, Sole Point of Contact between Mr. Door and Overhead Door companies.


Sep 2013Jul 2014

Sales Associate

Alexandria Motors

Relationship management, marketing support, team collaboration, cold- calling, generation of sales leads. Development and implication of sales and marketing strategies to aggressively develop new accounts. Customer focused sales strategies. Goal and profit oriented, unique problem solving abilities.Data Entry,  Scheduling Appointments, Ordering Vehicle parts, Scheduling Maintenance appointments, Maintaining Communication with Service technicians. Preparing vehicles for sale, Pulling Customer Credit information from Bureaus, Handling Sensitive Customer information, Inputting client information into financing systems, Aiding clients in vehicle selection and auto loan processes.

Jan 2013Jun 2013

Patient Representative

Loudoun Medical Group

Call Center experience, Communication between physicians and patients. Handling sensitive customer information, maintenance of medical database, scheduling patient appointments and procedures. Collection of patient billing information. Telecommunications with patients and physicians. 

May 2011Sep 2011

Teachers Assistant

Childtime

Demonstration of ability to interaction and communicate effectively with children and adults. Sound knowledge of human behavior and performance. Identification of individual differences in abilities, personalities, interests, learning types and motivation. Proficiency in communication, conveying information effectively, selection of the appropriate instructional methods and procedures. In depth ability to monitor and asses student performance.

Aug 2010Mar 2011

Sales Associate

Sally Beauty Inc

Communication with customers, Product knowledge, Maintaining Register, Maintenance of store, Counting and product inventory. Handling customer concerns. Providing customers with personalized shopping experience based on individual needs. Marketing and meeting monthly sales goals. Representative of 

Oct 2009Mar 2010

Administrative Assistant

Meridian Title, LLC.

Communication with clients and partners of the Company, Telecommunications with clients, Editing of property Mortgages, Performing background checks, Preparing Tile search, Ordering Title Abstracts and Surveys, Preparing Title Commitments, Maintaining Office, Clerical Duties, Filing, Scanning, Copying, Shipping and Receiving Documents.

Organizing materials and ideas, Professional communication skills, Customer Service, Solving basic mathematical equations, Microsoft Office, Time Matters, Title Express, Mac Operating Systems, Clerical Duties, Supply Order, Phone etiquette and management.

Education

Jul 2014Sep 2015

Business Management

Wilson College- Chambersburg, PA
Jan 2011Jun 2011

Business Management

Bowie State University Bowie, MD