• Ft. Belvoir VA

Bianca Moody

Office Assistant/ Administrative Assistant


Dedicated, customer-focused administrative professional offering significant experience in self-directed positions requiring effective support, secretarial, and administrative abilities proven interpersonal communications and multi-tasking skills. Adaptable team player recognized for willingness to learn and teach newly acquired skills.

Work experience

Work experience

Office Manager/Lead Dispatch

Sep 2013 - Jul 2014
Mr Door, Inc

Garage Door Repair and Installation 7200 Telegraph Square Drive Office Manager/Lead Dispatch

Manager of Lowe's and Home Depot Installation Services, Customer Communication, Customer Service, Scheduling and Dispatch, Data Entry, Handling of Confidential Information, Maintaining Communication with Technicians, Resolving of Customer Conflict, Database Management, Management of Scheduled and Performed Installations, Sole Point of Contact between Mr. Door and Overhead Door companies.

Sales Associate

Sep 2013 - Jul 2014
Alexandria Motors

Relationship management, marketing support, team collaboration, cold- calling, generation of sales leads. Development and implication of sales and marketing strategies to aggressively develop new accounts. Customer focused sales strategies. Goal and profit oriented, unique problem solving abilities.Data Entry,  Scheduling Appointments, Ordering Vehicle parts, Scheduling Maintenance appointments, Maintaining Communication with Service technicians. Preparing vehicles for sale, Pulling Customer Credit information from Bureaus, Handling Sensitive Customer information, Inputting client information into financing systems, Aiding clients in vehicle selection and auto loan processes.

Patient Representative

Jan 2013 - Jun 2013
Loudoun Medical Group

Call Center experience, Communication between physicians and patients. Handling sensitive customer information, maintenance of medical database, scheduling patient appointments and procedures. Collection of patient billing information. Telecommunications with patients and physicians. 

Teachers Assistant

May 2011 - Sep 2011

Demonstration of ability to interaction and communicate effectively with children and adults. Sound knowledge of human behavior and performance. Identification of individual differences in abilities, personalities, interests, learning types and motivation. Proficiency in communication, conveying information effectively, selection of the appropriate instructional methods and procedures. In depth ability to monitor and asses student performance.

Sales Associate

Aug 2010 - Mar 2011
Sally Beauty Inc

Communication with customers, Product knowledge, Maintaining Register, Maintenance of store, Counting and product inventory. Handling customer concerns. Providing customers with personalized shopping experience based on individual needs. Marketing and meeting monthly sales goals. Representative of 

Administrative Assistant

Oct 2009 - Mar 2010
Meridian Title, LLC.

Communication with clients and partners of the Company, Telecommunications with clients, Editing of property Mortgages, Performing background checks, Preparing Tile search, Ordering Title Abstracts and Surveys, Preparing Title Commitments, Maintaining Office, Clerical Duties, Filing, Scanning, Copying, Shipping and Receiving Documents.

Organizing materials and ideas, Professional communication skills, Customer Service, Solving basic mathematical equations, Microsoft Office, Time Matters, Title Express, Mac Operating Systems, Clerical Duties, Supply Order, Phone etiquette and management.



Business Management

Jul 2014 - Sep 2015
Wilson College- Chambersburg, PA

Business Management

Jan 2011 - Jun 2011
Bowie State University Bowie, MD