Office Manager/Lead Dispatch
Sep 2013 - Jul 2014
Mr Door, Inc
Garage Door Repair and Installation 7200 Telegraph Square Drive Office Manager/Lead Dispatch
Manager of Lowe's and Home Depot Installation Services, Customer Communication, Customer Service, Scheduling and Dispatch, Data Entry, Handling of Confidential Information, Maintaining Communication with Technicians, Resolving of Customer Conflict, Database Management, Management of Scheduled and Performed Installations, Sole Point of Contact between Mr. Door and Overhead Door companies.
Sep 2013 - Jul 2014
Relationship management, marketing support, team collaboration, cold- calling, generation of sales leads. Development and implication of sales and marketing strategies to aggressively develop new accounts. Customer focused sales strategies. Goal and profit oriented, unique problem solving abilities.Data Entry, Scheduling Appointments, Ordering Vehicle parts, Scheduling Maintenance appointments, Maintaining Communication with Service technicians. Preparing vehicles for sale, Pulling Customer Credit information from Bureaus, Handling Sensitive Customer information, Inputting client information into financing systems, Aiding clients in vehicle selection and auto loan processes.
Jan 2013 - Jun 2013
Loudoun Medical Group
Call Center experience, Communication between physicians and patients. Handling sensitive customer information, maintenance of medical database, scheduling patient appointments and procedures. Collection of patient billing information. Telecommunications with patients and physicians.
May 2011 - Sep 2011
Demonstration of ability to interaction and communicate effectively with children and adults. Sound knowledge of human behavior and performance. Identification of individual differences in abilities, personalities, interests, learning types and motivation. Proficiency in communication, conveying information effectively, selection of the appropriate instructional methods and procedures. In depth ability to monitor and asses student performance.
Aug 2010 - Mar 2011
Sally Beauty Inc
Communication with customers, Product knowledge, Maintaining Register, Maintenance of store, Counting and product inventory. Handling customer concerns. Providing customers with personalized shopping experience based on individual needs. Marketing and meeting monthly sales goals. Representative of
Oct 2009 - Mar 2010
Meridian Title, LLC.
Communication with clients and partners of the Company, Telecommunications with clients, Editing of property Mortgages, Performing background checks, Preparing Tile search, Ordering Title Abstracts and Surveys, Preparing Title Commitments, Maintaining Office, Clerical Duties, Filing, Scanning, Copying, Shipping and Receiving Documents.
Organizing materials and ideas, Professional communication skills, Customer Service, Solving basic mathematical equations, Microsoft Office, Time Matters, Title Express, Mac Operating Systems, Clerical Duties, Supply Order, Phone etiquette and management.