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Hailey Malicki

An ambitious customer service oriented individual, looking to bring energy and commitment to your team.

Work experience

Aug 2015Present

Accounts Payable Specialist

Kaplan Financial (Internship)

Accounts Payable Specialist, Milwaukee, WI, ◦ Operate computerized software for the entry of receipt of payments. Audit Check Register and Accounts for errors.

May 2014Present

Sales Associate

Red the Uniform Tailor

Sales Associate, Oak Creek, WI,◦ Create department specific documents using Excel ◦ Answer customers' questions about products and advise customers on product selection. ◦ Obtain customers' names, shipping locations, and billing information, product numbers and specifications, and enter information into data base. ◦ Itemize and total customer product selection at checkout, using cash register, and accept cash, charge, or check for purchases. ◦ Take inventory to update inventory log and identify items that need to be ordered. ◦ Stock shelves, racks, and cases with product. ◦ Set up advertising signage and displays to attract customers and promote sales. ◦ Receive and respond to customer complaints. ◦ Provide embroidery to specific customer requests and specifications.

Feb 2009Mar 2014

Resident Assistant

Lakeview Specialty Hospital

Resident Assistant, Waterford, WI,◦ Communicate with other staff to resolve problems with individual clients. ◦ Supervise, train, and evaluate resident assistants. ◦ Provide requested information on resident progress and the development of case plans. ◦ Compile information such as residents' daily activities and quantities of supplies used in preparing required reports. ◦ Confer with medical personnel to better understand the backgrounds and needs of individual residents. ◦ Answer telephones, and route calls to deliver messages. ◦ Provide transportation or escort for expeditions such as shopping trips or visits to doctors. ◦ Determine the need for facility maintenance and repair, and notify appropriate personnel. ◦ Assist of other departments during crisis situations.

Aug 2008Jan 2009

Sales Associate

Burlington Coat Factory

Sales Associate, Milwaukee, WI, ◦ Greet customers and ascertain what each customer wants or needs. ◦ Describe merchandise and explain care of merchandise to customers. ◦ Recommend, select, and help locate or obtain merchandise based on customers needs or wants. ◦ Computer sales prices, total purchases and receive and process cash or credit payments. ◦ Maintain knowledge of current sales and promotions, policies regarding payment and exchanges. ◦ Place special orders or call other stores to find desired items. 

Education

Oct 2013Oct 2015

Associate of Science in Accounting

Kaplan University

Accounting Principles, Management, Payroll Accounting, Corporate Finance, Human Resource Management, Ethics, Federal Tax, Business Math, and Microeconomics